R

Auto

Reliable Collision & Painting

3.9 of 580 reviewsGoogle
reliablecollisionandpainting.com

Right now

July–September: 1 complaint in 3 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
July 202500
August 202500
September 202520
October 202500
November 202500
December 202510
January 202610
February 202610
March 202600
April 202600
May 202600
June 202610
July 202600
August 202621
September 202610

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 0 of 6. Too few public reviews to compare with the usual level. Reviews in the last three months: 3, at least 30 needed. Reviews in the year before: 6, at least 60 needed. Months with reviews in the year before: 5, at least 6 needed. Latest review: October 9.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Issue Rate

26.3%

21 of 80 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★
54
4★
4
3★
1
2★
2low
1★
19low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

PA

Patrick

October 9, 2026Google
1/5

Took longer than advertised, several things were not fixed when I got it back, and then the next day the car broke down. Also the owner does not communicate well.

SJ

Shannon Jones (FSU4LIFE2012)

September 29, 2026Google
5/5

Excellent customer service, Reasonable, and did a phenomenal job on my Trailblazer!

The business replied on Google · September 29, 2026

RS

R Samuels

August 21, 2026Google
1/5

This man is a scammer and a fraud! I went to his shop for body work because the quote was the lowest in town. Now I see why. He also had to install a radiator and this is where the problems start. First he does everything in his power to make sure I can’t start the car and get it to operating temp so see if the radiator’s cooling fan kicks in. He went as far as to purposely drain the battery so after paying him I had to push my own car out of his shop. Once I got the battery in and started it I quickly realized it was a botched install because the fan never kicked in. I also discovered that he filled it with water instead of antifreeze. This scammer doesn’t even do the work he farms it out to workers whose qualifications are dubious at best. He acts like he does the work when he doesn’t know what he’s talking about. When I told him I wanted to test the car before paying he said there wasn’t a radiator installed and that there was only body work done to my car. He didn’t know because he didn’t do the work. His mechanics are randoms that he prob picked up at Home Depot for day labor. BEWARE OF THIS SCAMMER! Update: the fan module on the radiator he put in the car was faulty. He uses salvage yard parts that he prices as new. He doesn’t even have the integrity to test them before he puts them in.

See all 80 reviews

Common problems in Auto — and Reliable Collision & Painting’s numbers

Communication & customer support

Mentioned in this business’s reviews

Reviews on platforms

  • Google3.980 reviews1–2★: 21

Reliability

Weak

Share of 1–2★ reviews over all time. Lower is better.

Reliable Collision & Painting
26.3%

of 80 reviews

Auto
7.6%
All businesses on Tailwind
7.9%

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

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