Reid’s Mobile Mechanic Services

5.0 of 582 reviewsGoogle

5.0of 5

82 reviews · Google

Right now

July–September: 1 complaint in 6 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	6	0
August 2025	6	0
September 2025	1	0
October 2025	5	0
November 2025	2	0
December 2025	3	0
January 2026	3	0
February 2026	2	0
March 2026	1	0
April 2026	1	0
May 2026	5	0
June 2026	2	0
July 2026	3	1
August 2026	1	0
September 2026	2	0

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 0 of 37. Too few public reviews to compare with the usual level. Reviews in the last three months: 6, at least 30 needed. Reviews in the year before: 37, at least 60 needed. Latest review: September 15.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	6	0
August 2025	6	0
September 2025	1	0
October 2025	5	0
November 2025	2	0
December 2025	3	0
January 2026	3	0
February 2026	2	0
March 2026	1	0
April 2026	1	0
May 2026	5	0
June 2026	2	0
July 2026	3	1
August 2026	1	0
September 2026	2	0

usual level · 12 mo.now

Issue Rate

1.2%

1 of 82 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★

4★

3★

2★

1low

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0low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

Only complaints See all 82 reviews

kody matthews

September 15, 2026Google

5/5

Reid was awesome to work with- I needed a starter replacement and he got my car up and running quickly. His communication is great and his pricing is fair. Highly recommend

Nicole Dal Pozzo

September 6, 2026Google

5/5

Highly recommend using Reid! I called him on a Saturday evening and he came out on Sunday morning on a holiday weekend. My car was showing no signs of life so he came ready with a battery. Changed my headlights and my console latch in an hour. Saved the huge headache of a tow and a mechanic who could get us in before a road trip.

frank hunter

August 4, 2026Google

5/5

Reid's Mobile Mechanic Services Did a Fantastic job today for us . When I need a Mechanic again he will be the first one I call . He's friendly , knowledgeable and his prices are very good .

P K

July 25, 2026Google

2/5

Left messages. I’m sure he’s great but this fella doesn’t return phone calls.

The business replied on Google · July 25, 2026

Lana Stern

July 5, 2026Google

5/5

Fixed us right up when we had car trouble while on a vacation! Awesome service!

Jerry Carter

July 2, 2026Google

5/5

Reid was very prompt, communicative, professional, and thorough in diagnosing and replacing an alternator on my 2011 powerstroke. If you’re looking for a mobile mechanic, call this guy. Way more convenient than taking it to a shop anyway! Highly recommend.

See all 82 reviews