Ask Tailwind about Lotus Boba

Issue Rate
4.8%
11 of 231 reviews are 1–2★lower is better
4.8/5
▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star
213
4-star
3
3-star
4
2-star
6low
1-star
5low
Number of orders
0
Total Reviews
231
Low ratings
11
?How do we calculate TailwindScore?
L
Bars / Restaurants

Lotus Boba

Visit company website

Aggregated statistics from all platforms

Google reviews
Issue Rate
4.76%
4.80/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star
213
4-star
3
3-star
4
2-star
6
1-star
5
Total Reviews
231
Low ratings
11

Reliability Score

B+
Trust Score88/100

Comparison with the industry

lower is better

Share of 1–2★ reviews

This business
4.8%
Average: Bars / Restaurants
10.6%
All businesses on Tailwind
9.8%
Better than 66% of businesses on Tailwind

Rating dynamics

Google

Average rating per platform, by fetch snapshot

4.55.0Apr 1Jun 1Sep 1Google 4.79

Latest reviews

See all 231 reviews
DH
Dylan Henderson
Sep 21, 2026
1/5

The lady here is very rude. Not friendly and seemed annoyed that I was there trying to place an order.i will not

CC
Cecelia Charles
Sep 10, 2026
5/5

The best boba around. It was my daughter and I 1st time in today. The prices are reasonable and the owner was very kind. The pistachio milk tea is the best I’ve had, I added peach popping bubbles too!! We will definitely be back.

JR
Jaden Rouse
Aug 27, 2026
5/5

I've been going here since it opened a couple years ago with my girlfriend very often. We love it so much and the owners are so nice and sweet. They definitely have the best authentic boba tea in town.

LL
Lauren Lamb
Aug 26, 2026
5/5

Our family comes here all the time! We love the teas and the service is fantastic. The owners are precious people who treat our kids like their own. There’s always a smiling, friendly face waiting at Lotus Boba! We love them and will continue to come frequently!

Review photoReview photo
DS
Dana Starr Fudge
Aug 25, 2026
5/5

Welcomed with a smile. She goes the extra mile to make sure we're satisfied.

LX
Ladoo X
Aug 25, 2026
2/5

I walk in and was ignored until I called out for someone. Owner or whoever seemed annoyed that I was there. I have dietary restrictions so I have to ask questions. I was expecting the smoothies to be fruit and ice and sugar. They are soy milk and syrup. That is not a smoothie. Everything here is a variation of soy milk, soy powder, and syrup. Soy is a common allergen... They had no other milk options. Im sure there was something I could have but the owner said she didn't want to go through the trouble and I was refused service. Owner said she wasnt going to do all that. Just seems like you should have more options than a common allergen, or have allergen/ dietary info on the menu. Usually places have their allergen stuff on the menu and I dont have to play 21 questions with the employees or waste either of our times. Never had this happen anywhere else before. Edit in response: 1. I was told your non-dairy creamer was soy based or soy milk. 2. Smoothies are labeled as smoothies on your menu. 3. I understand where you're coming from by refusing to serve me. It is your right. I just think allergen information should be more accessible to customers. Had I known almost everything was soy based, I wouldn't have needed to go in.

DJ
Dely Jimenez
Aug 12, 2026
5/5

Omg yall the best boba place out here!! The aesthetic is really nice especially for pic girls don’t miss the opportunity!! Owner is very sweet love her!!

HL
Haley Leviner
Aug 9, 2026
5/5

No written review

CL
Charles Liley jr
Aug 8, 2026
4/5

Very friendly

BI
Bill
Jul 29, 2026
5/5

Great place and great people

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