252 reviews · Google
August–October: 1 complaint in 6 public reviews.
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 3 | 0 |
| September 2025 | 4 | 0 |
| October 2025 | 3 | 1 |
| November 2025 | 2 | 0 |
| December 2025 | 5 | 1 |
| January 2026 | 4 | 1 |
| February 2026 | 4 | 0 |
| March 2026 | 2 | 2 |
| April 2026 | 3 | 0 |
| May 2026 | 2 | 0 |
| June 2026 | 3 | 0 |
| July 2026 | 2 | 0 |
| August 2026 | 1 | 0 |
| September 2026 | 5 | 1 |
| October 2026 | 0 | 0 |
Too few public reviews to compare with the usual level. Reviews in the last three months: 6, at least 30 needed. Reviews in the year before: 37, at least 60 needed.
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 3 | 0 |
| September 2025 | 4 | 0 |
| October 2025 | 3 | 1 |
| November 2025 | 2 | 0 |
| December 2025 | 5 | 1 |
| January 2026 | 4 | 1 |
| February 2026 | 4 | 0 |
| March 2026 | 2 | 2 |
| April 2026 | 3 | 0 |
| May 2026 | 2 | 0 |
| June 2026 | 3 | 0 |
| July 2026 | 2 | 0 |
| August 2026 | 1 | 0 |
| September 2026 | 5 | 1 |
| October 2026 | 0 | 0 |
5.6%
14 of 252 reviews are 1–2★
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectFixed problem taxonomy across collected reviews, always with denominators.
Communication & customer support
of negative reviews in Bars / Restaurants
How can a customer reach a person who can resolve an issue, and how quickly do you respond?
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James Conlin
September 22, 2026GoogleExtremely rude delivery driver. You have someone use doordash for you there, one of your employees.. Stephanie C I believe. .. She dropped our food at the wrong house and then got completely rude about it. Uncalled for, disrespectful
Evan Yott
September 12, 2026GoogleClassic Chinese takeout done PERFECTLY! Eggrolls were amazing. Dumplings were amazing. Fried rice was amazing. Building was clean on the inside with the whole family behind the counter. 10/10 exactly what I was looking for. Happy to have found this place in Cartersville.
David Rodriguez Wellness 4Life
September 10, 2026GoogleNo written review
The business replied on Google · September 10, 2026
Thank you!
of 252 reviews
Display live verified metrics, true issue rate, and your Tailwind Score directly on your homepage or checkout.
★ 4.5 · 252 public reviews analyzed · 5.6% 1–2★
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="oecchineseexpress-com" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>How many consecutive 5★ reviews OEC CHINESE EXPRESS needs to reach its next rating target
One new 1★ review requires +7 five-star reviews to recover 4.5★.
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Across 252 collected public reviews, OEC CHINESE EXPRESS has an average rating of 4.5/5 and a 1–2★ complaint rate of 5.6% (14 of 252 reviews). For comparison, the industry average issue rate is 11.7%. Its Tailwind Reliability Score is 82/100.
Among 14 negative (1–2★) reviews for OEC CHINESE EXPRESS, the most frequent complaint categories are: Communication & customer support (1 reviews, 0.4% of all reviews).
OEC CHINESE EXPRESS has publicly replied to 0 out of 14 negative (1–2★) reviews (0% response rate).
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