452 reviews · Google
August–October: 8 complaints in 28 public reviews.
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 7 | 2 |
| September 2025 | 16 | 2 |
| October 2025 | 19 | 0 |
| November 2025 | 6 | 0 |
| December 2025 | 8 | 0 |
| January 2026 | 5 | 1 |
| February 2026 | 14 | 3 |
| March 2026 | 5 | 0 |
| April 2026 | 14 | 1 |
| May 2026 | 17 | 2 |
| June 2026 | 4 | 0 |
| July 2026 | 13 | 2 |
| August 2026 | 20 | 7 |
| September 2026 | 8 | 1 |
| October 2026 | 0 | 0 |
Too few public reviews to compare with the usual level. Reviews in the last three months: 28, at least 30 needed.
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 7 | 2 |
| September 2025 | 16 | 2 |
| October 2025 | 19 | 0 |
| November 2025 | 6 | 0 |
| December 2025 | 8 | 0 |
| January 2026 | 5 | 1 |
| February 2026 | 14 | 3 |
| March 2026 | 5 | 0 |
| April 2026 | 14 | 1 |
| May 2026 | 17 | 2 |
| June 2026 | 4 | 0 |
| July 2026 | 13 | 2 |
| August 2026 | 20 | 7 |
| September 2026 | 8 | 1 |
| October 2026 | 0 | 0 |
7.5%
34 of 452 reviews are 1–2★
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
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Communication & customer support
of negative reviews in Bars / Restaurants
How can a customer reach a person who can resolve an issue, and how quickly do you respond?
Nicolette Cr
February 7, 2024GoogleThe coffee is terrible but the atmosphere is nice. I really enjoy sitting there and working.
The business replied on Google · February 7, 2024
Hi Nicolette! I apologize about your coffee experience. Please ask for the manager, Florida or approach any of our baristas on your next visit and let us know how we can improve your coffee to your liking and enjoy a free coffee or pastry on us! Thank you and have a great day!
Sivan Ryland-Thomas
August 8, 2026Google*under new ownership* 1st of all the guy messed up the order. One coffee was burnt, the other two were like water with a hint of coffee. The muffins were unbelievably dry and both the chocolate and the almond croissantd were chewy and bland. We REALLY wanted to try a local place and now regret it.
The business replied on Google · October 13, 2024
Sorry to hear about your experience! That sounds frustrating, especially when you were looking forward to it. We appreciate your feedback and will definitely work on improving. Next time, the coffee is on us. Hope you'll give us another shot in the future!
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Marley Silberman
September 24, 2026Googlegenuinely my favorite place on earth. i’m here at least 4 times a week. all of the workers are so sweet. and they also give the best drink recommendations!! unfortunately i am gatekeeping this place because i love it so much. also i LOVE LOVE LOVE the fall theme! - the girl who loved the lavender vanilla matcha you made me today<3
Juliana Castillo
September 24, 2026GoogleJose made an amazing iced coffee! Definitely recommend this place!
Serdar Uzumlu
September 18, 2026GoogleGreat coffee and a fantastic atmosphere. The staff are friendly and professional. The owner, Tiger, makes it even better with his warm welcome and friendliness. You absolutely must go and try the coffee and desserts.
of 452 reviews
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★ 4.6 · 452 public reviews analyzed · 7.5% 1–2★
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="milanobeancafe-net" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>How many consecutive 5★ reviews Milano Bean Cafe needs to reach its next rating target
One new 1★ review requires +9 five-star reviews to recover 4.6★.
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Across 452 collected public reviews, Milano Bean Cafe has an average rating of 4.6/5 and a 1–2★ complaint rate of 7.5% (34 of 452 reviews). For comparison, the industry average issue rate is 11.7%. Its Tailwind Reliability Score is 48/100.
Among 34 negative (1–2★) reviews for Milano Bean Cafe, the most frequent complaint categories are: Communication & customer support (4 reviews, 0.9% of all reviews); Lateness or rescheduling (1 reviews, 0.2% of all reviews); Service or product quality (1 reviews, 0.2% of all reviews).
Milano Bean Cafe has publicly replied to 15 out of 34 negative (1–2★) reviews (44% response rate).
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