Ask Tailwind about McDonald's

Issue Rate
30.0%
150 of 500 reviews are 1–2★lower is better
3.5/5
▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star
191
4-star
94
3-star
65
2-star
37low
1-star
113low
Number of orders
0
Total Reviews
500
Low ratings
150
?How do we calculate TailwindScore?
M
Bars / Restaurants

McDonald's

Visit company website

Aggregated statistics from all platforms

Google reviews
Issue Rate
30.00%
3.50/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star
191
4-star
94
3-star
65
2-star
37
1-star
113
Total Reviews
500
Low ratings
150

Reliability Score

Weak
Trust Score29/100

Comparison with the industry

lower is better

Share of 1–2★ reviews

This business
30.0%
Average: Bars / Restaurants
10.7%
All businesses on Tailwind
9.9%
Better than 5% of businesses on Tailwind

Rating dynamics

Google

Average rating per platform, by fetch snapshot

3.03.54.0Apr 1Jun 1Sep 1Google 3.43

Latest reviews

See all 500 reviews
MJ
Mahdi Jafar
Sep 5, 2026
1/5

I ordered 6 chickens and they gave me 5. The lady who took the order was very rude and inappropriate towards me.

VA
Vanessa
Sep 4, 2026
4/5

No written review

KA
karen
Aug 26, 2026
5/5

I go every single morning to get breakfast and have the sweetest people helping me. Love the morning crew... Great customer service. EXCEPT for the drive thru window!! The window closes on it's own now.... The people can only handle your order with one hand... Great job....tie one hand behind their backs McDonalds, now the drinks spill and the bags rip because they have to use the other hand to hold open the window.... Not to mention it shuts when you're trying to talk to them... It's incredibly rude.... Afternoon workers are lazy and crappy attitudes.... A lot of eye rolling coming out of them.... But, mornings, Bravo!!!

WK
W K
Aug 21, 2026
1/5

I guess mobile orders and customizations are to hard for them here. Multiple messed up orders over the months. You’re lucky I haven’t posted this before to warn others. This location is consistently bad. Nice people tho

IS
Isabella Salazar
Aug 17, 2026
1/5

I’ve never had such a hard time at a mcdonald’s other than this location. they can’t get to seem anything right, i asked for a “plain mcchicken” they gave me a mccrispy. when i told them i didn’t want it, i wanted a plain mcchicken they gave me 2 regular NOT PLAIN mcchickens. do better.

JJ
Judith Juarez
Aug 16, 2026
5/5

No written review

BD
brentt dellek
Aug 15, 2026
5/5

No written review

AR
April R Hoffmann (VelvetDKTM)
Aug 14, 2026
4/5

No written review

HE
Heather Estrada
Aug 13, 2026
1/5

Went to McDonald's around 510 pm ordered big Mac and 3 mc spicys , only had 1 chicken sandwich, they forgot my drink, and the lady was low-key rude, asked me to order at the kiosk , not even greeting me, tired to call a few times but got sent to voicemail.

EC
Elementos Cuarzo y Cocinas
Jul 27, 2026
5/5

Me gusta

Review photo

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