M

Auto

M&R Auto Body Chicago

5.0 of 5100 reviewsGoogle
autorepairbody.com

Right now

July–September: 0 complaints in 6 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
July 202510
August 202520
September 202500
October 202560
November 202510
December 202510
January 202630
February 202630
March 202630
April 202620
May 202650
June 202660
July 202630
August 202630
September 202600

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 0 of 33. Too few public reviews to compare with the usual level. Reviews in the last three months: 6, at least 30 needed. Reviews in the year before: 33, at least 60 needed. Latest review: October 14.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Issue Rate

2.0%

2 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★
98
4★
0
3★
0
2★
1low
1★
1low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

MC

Michael Cannon

October 14, 2026Google
5/5

I found M&R through these reviews, and I’m really glad I did! Robert was terrific to work with. He knew I was in a bit of a hurry so he did an initial evaluation of what was visible on the surface and gave me an estimate, letting me know that there was a chance of more damage that wouldn’t be revealed until he pulled it apart. His estimate was lower than I expected, but he completely nailed it. He worked within my schedule and budget, and finished earlier than expected and at exactly what he’d told me. He’s got me as a customer forever, and I’ve already told all my friends and family. Honest, reliable, affordable and with great attention to detail. Can’t ask for more than that.

EP

Emily Pug

October 10, 2026Google
5/5

Brought my car here after a car accident. The customer service and the workmanship were incredible- my car looks just as good as the day i got it! Robert was there to help every step of the way. Any questions and concerns I had, he was happy to answer. I cannot recommend a body shop enough. they exceeded every expectation. thank you !!!!🙂

SN

Serhiy Nikolayev

August 20, 2026Google
5/5

Had 2 fenders painted. Happy with the service and the outcome. Will come back in the future.

See all 100 reviews

Common problems in Auto — and M&R Auto Body Chicago’s numbers

Communication & customer support

Mentioned in this business’s reviews

Reviews on platforms

  • Google5.0100 reviews1–2★: 2

Reliability

A+

Share of 1–2★ reviews over all time. Lower is better.

M&R Auto Body Chicago
2.0%

of 100 reviews

Auto
7.6%
All businesses on Tailwind
7.9%

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

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