L

Auto

Lyon & Sons Collision Center

4.7 of 568 reviewsGoogle
lyonscc.com

Right now

July–September: 0 complaints in 5 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
July 202500
August 202510
September 202500
October 202520
November 202520
December 202500
January 202620
February 202610
March 202600
April 202600
May 202610
June 202610
July 202610
August 202640
September 202600

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 0 of 10. Too few public reviews to compare with the usual level. Reviews in the last three months: 5, at least 30 needed. Reviews in the year before: 10, at least 60 needed. Latest review: August 21.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Issue Rate

7.4%

5 of 68 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★
62
4★
1
3★
0
2★
0low
1★
5low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

Is this your business? Claim it to connect

Latest reviews

PS

Pat Scales

August 21, 2026Google
5/5

I had an excellent experience with Lyon & Sons Collision Center. They did an outstanding job repairing my truck, including getting the truck frame straight again after it had been damaged. The quality of their work, attention to detail, and professionalism were excellent. They took the time to do the job right, and the truck came out looking and driving great. It’s hard to find a collision shop you can truly trust, but I would highly recommend Lyon & Sons to anyone who needs collision repair. I wouldn’t hesitate to take my truck back to them again!

LZ

Lynette Zielinski

August 20, 2026Google
5/5

Fast and exceptional experience, very friendly staff, very informative! We’ll go to them every time, let’s just hope there is no other times lol

DO

D O'Donovan

August 12, 2026Google
5/5

My first time using this shop. They did a FABULOUS job repairing my car. I had damage to the front and rear (was rear-ended hard enough that the car behind me - which was itself rear-ended by somebody else - pushed me into the car in front of me while I was sitting still). My main concerns were that my car is a "complex" color and that it has A LOT of technology (2021 model with all the driver assistance features). I need not have worried; Lyon & Sons CC has experience with all of it. I got my car back looking like brand new from the factory/dealer and everything works as it should. They went way above and beyond, and repairs were done right the first time and completed promptly, in under two weeks. Thank you to everyone at Lyon & Sons CC. I hope you are around for a long time, because from now on you are my first choice in auto body and paint work! Love you all!

See all 68 reviews

Common problems in Auto — and Lyon & Sons Collision Center’s numbers

Communication & customer support

Mentioned in this business’s reviews

Reviews on platforms

  • Google4.768 reviews1–2★: 5

Reliability

Average

Share of 1–2★ reviews over all time. Lower is better.

Lyon & Sons Collision Center
7.4%

of 68 reviews

Auto
7.6%
All businesses on Tailwind
7.9%

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

More companies in Auto

Subscribe to our newsletter

We send helpful materials once a month, along with information about discounts and special offers. No daily spam

We use your email only to send this newsletter. You can unsubscribe at any time from the link in every email. See our Privacy Policy.

How to unsubscribe from the mailing list?