443 reviews · Google
August–October: 0 complaints in 10 public reviews.
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 44 | 0 |
| September 2025 | 25 | 1 |
| October 2025 | 44 | 0 |
| November 2025 | 22 | 4 |
| December 2025 | 10 | 0 |
| January 2026 | 16 | 0 |
| February 2026 | 22 | 0 |
| March 2026 | 10 | 0 |
| April 2026 | 17 | 2 |
| May 2026 | 16 | 0 |
| June 2026 | 12 | 0 |
| July 2026 | 14 | 2 |
| August 2026 | 5 | 0 |
| September 2026 | 5 | 0 |
| October 2026 | 0 | 0 |
Too few public reviews to compare with the usual level. Reviews in the last three months: 10, at least 30 needed.
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 44 | 0 |
| September 2025 | 25 | 1 |
| October 2025 | 44 | 0 |
| November 2025 | 22 | 4 |
| December 2025 | 10 | 0 |
| January 2026 | 16 | 0 |
| February 2026 | 22 | 0 |
| March 2026 | 10 | 0 |
| April 2026 | 17 | 2 |
| May 2026 | 16 | 0 |
| June 2026 | 12 | 0 |
| July 2026 | 14 | 2 |
| August 2026 | 5 | 0 |
| September 2026 | 5 | 0 |
| October 2026 | 0 | 0 |
4.5%
20 of 443 reviews are 1–2★
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
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Communication & customer support
of negative reviews in Bars / Restaurants
How can a customer reach a person who can resolve an issue, and how quickly do you respond?
Robert mcduffie
July 4, 2026GoogleThe ground beef was not good at all
The business replied on Google · July 22, 2026
Thank you for bringing this to our attention, Robert. We strive to provide high-quality food, and we apologize that the ground beef did not meet your expectations. Your feedback is invaluable as it helps us improve, and we hope you'll give us another opportunity to serve you in the future.
Alaina Suggs
July 2, 2026GoogleChanged portions, spent $20 for basically no food.
The business replied on Google · July 22, 2026
Alaina, we appreciate your feedback and are sorry to hear that the portion sizes did not meet your expectations during your visit. We're constantly evaluating our offerings, and your comments will be taken into consideration as we strive to improve our guests' experiences. Thank you for bringing this to our attention.
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Mark Tibbetts
September 18, 2026GoogleGood food and good service always
Terri Tucker
September 16, 2026GoogleNo written review
Leroy Smith
September 15, 2026Google1st time eating there food was great and the service. Clean will be back
of 443 reviews
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★ 4.7 · 443 public reviews analyzed · 4.5% 1–2★
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="losabuelosmexgrill-com" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>How many consecutive 5★ reviews Los Abuelos Mexican Grill needs to reach its next rating target
One new 1★ review requires +13 five-star reviews to recover 4.7★.
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Across 443 collected public reviews, Los Abuelos Mexican Grill has an average rating of 4.7/5 and a 1–2★ complaint rate of 4.5% (20 of 443 reviews). For comparison, the industry average issue rate is 11.7%. Its Tailwind Reliability Score is 60/100.
Among 20 negative (1–2★) reviews for Los Abuelos Mexican Grill, the most frequent complaint categories are: Communication & customer support (1 reviews, 0.2% of all reviews); Lateness or rescheduling (1 reviews, 0.2% of all reviews); Unexpected charges or price changes (1 reviews, 0.2% of all reviews).
Los Abuelos Mexican Grill has publicly replied to 20 out of 20 negative (1–2★) reviews (100% response rate).
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