August–October: 0 complaints in 2 public reviews.
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 0 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 3 | 0 |
| August 2026 | 1 | 0 |
| September 2026 | 1 | 0 |
| October 2026 | 0 | 0 |
Too few public reviews to compare with the usual level. Reviews in the last three months: 2, at least 30 needed. Reviews in the year before: 3, at least 60 needed. Months with reviews in the year before: 1, at least 6 needed.
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 0 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 3 | 0 |
| August 2026 | 1 | 0 |
| September 2026 | 1 | 0 |
| October 2026 | 0 | 0 |
0.0%
0 of 5 reviews are 1–2★
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectFixed problem taxonomy across collected reviews, always with denominators.
Communication & customer support
of negative reviews in Bars / Restaurants
How can a customer reach a person who can resolve an issue, and how quickly do you respond?
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Gus Duda
September 15, 2026GoogleI placed a mobile order to the wrong location and they reached out to me if I was coming to receive my sandwich and offered to void the order and refund my sandwich. Great service
The business replied on Google · September 15, 2026
Great service from a team that went the extra mile to help with your mobile order, Gus! We’re glad they made the mix-up easy to sort out.
Clay Ginn
August 14, 2026GoogleNo written review
The business replied on Google · August 14, 2026
Thanks for the love! We really appreciate you sharing your positive experience, and we’re thrilled to hear you enjoyed your visit.
Mary Locker
July 7, 2026GoogleAlways a great sandwich.
The business replied on Google · July 8, 2026
Consistency is everything, and we're so glad we can always hit the mark for you. Thank you for being a fan, and we'll be ready to roll your next favorite sub freaky fast whenever you need it, Mary!
A grade needs at least 20 reviews.
of 5 reviews
Show visitors the order count reported by the business, the share of 1–2★ reviews among collected reviews, and the Tailwind Reliability Score — with the same denominators as on this page.
5 collected public reviews · 1–2★: 0.0% (0 of 5 collected reviews)
<!-- Tailwind Reliability Score widget -->
<div data-tailwind-widget="locations-jimmyjohns-com" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>How many consecutive 5★ reviews Jimmy John's needs to reach its next rating target
One new 1★ review requires +3 five-star reviews to recover 3.8★.
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Across 5 collected public reviews, Jimmy John's has an average rating of 3.8/5 and a 1–2★ complaint rate of 0.0% (0 of 5 reviews). For comparison, the industry average issue rate is 11.7%.
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