No public reviews in July–September.
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 0 | 0 |
| August 2025 | 5 | 0 |
| September 2025 | 3 | 0 |
| October 2025 | 6 | 0 |
| November 2025 | 6 | 0 |
| December 2025 | 1 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 4 | 0 |
| March 2026 | 1 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 0 | 0 |
| June 2026 | 2 | 0 |
| July 2026 | 0 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 0 | 0 |
A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 0 of 28. Too few public reviews to compare with the usual level. Reviews in the last three months: 0, at least 30 needed. Reviews in the year before: 28, at least 60 needed. Latest review: October 4.
Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 0 | 0 |
| August 2025 | 5 | 0 |
| September 2025 | 3 | 0 |
| October 2025 | 6 | 0 |
| November 2025 | 6 | 0 |
| December 2025 | 1 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 4 | 0 |
| March 2026 | 1 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 0 | 0 |
| June 2026 | 2 | 0 |
| July 2026 | 0 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 0 | 0 |
0.0%
0 of 30 reviews are 1–2★ · lower is better
A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectBret Gournay
October 4, 2026GoogleThe guys and Gal here at Legend were all extremely friendly and helpful. The price and installation time came in at 1/3 of what I was quoted from the dealership. Great price, 1 day installation for complete package, Tires, Wheels, Lift kit, and running boards. I will definitely be using these guys again, and will recoomend anybody give them a shot. Bret
Shawn
October 4, 2026GoogleCouldn’t be happier! These guys did a fantastic job from picking out wheels and tires to top notch service. My truck turned out better than I expected! Recommended them for anything related to lifts, levels, wheels and tires etc. FIRST CLASS SHOP 👍
Gaby Castro
June 22, 2026GoogleI truly recommend this place. The owner will work with you. Great price for new tires for my and my husbands car.
The business replied on Google · June 22, 2026
Fixed problem taxonomy across collected reviews, always with denominators.
Communication & customer support
Mentioned in this business’s reviews
Share of 1–2★ reviews over all time. Lower is better.
of 30 reviews
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
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