No public reviews in July–September.
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 0 | 0 |
| August 2025 | 1 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 1 | 0 |
| February 2026 | 1 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 1 | 0 |
| May 2026 | 1 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 0 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 0 | 0 |
A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 0 of 5. Too few public reviews to compare with the usual level. Reviews in the last three months: 0, at least 30 needed. Reviews in the year before: 5, at least 60 needed. Months with reviews in the year before: 5, at least 6 needed. Latest review: May 22.
Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 0 | 0 |
| August 2025 | 1 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 1 | 0 |
| February 2026 | 1 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 1 | 0 |
| May 2026 | 1 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 0 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 0 | 0 |
6.5%
3 of 46 reviews are 1–2★ · lower is better
A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectLoaded 1911
May 22, 2026GoogleRecently had my 26’ F350 in from a minor accident. It was extremely easy to get an estimate and then book the work. They said my truck would be done in a week only took 4 days. I have a toolbox in the bed full of tools and a head ace rack with wiring thru it. They have extreme attenuation to detail. I’m very impressed with the work they provide
N M
April 8, 2026GoogleVery friendly and easy to work with, honest and did not overcharge. Will take all my work here moving forward Plus have the cutest shop dog in town.
Faith Force
February 21, 2026GoogleWe tried to put a side mirror on our car. Ended up wrecking the inside of the driver's side door. I found these guys on line. They were very nice. Totally knew what they were doing. They did a beautiful job and at a price we could afford. Thank you so much for helping us. If I could put more than 5 stars, I definitely would.
Fixed problem taxonomy across collected reviews, always with denominators.
Communication & customer support
Mentioned in this business’s reviews
Share of 1–2★ reviews over all time. Lower is better.
of 46 reviews
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
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