I

Bars / Restaurants

Isabella's Taverna & Tapas Bar

4.5 of 5500 reviewsGoogle

isabellas-tavern.com

4.5of 5

500 reviews · Google

Right now

August–October: 1 complaint in 26 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
August 2025	8	0
September 2025	8	1
October 2025	7	0
November 2025	19	3
December 2025	10	2
January 2026	11	0
February 2026	5	0
March 2026	14	1
April 2026	20	2
May 2026	12	2
June 2026	4	0
July 2026	13	2
August 2026	17	0
September 2026	9	1
October 2026	0	0

Too few public reviews to compare with the usual level. Reviews in the last three months: 26, at least 30 needed.

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
August 2025	8	0
September 2025	8	1
October 2025	7	0
November 2025	19	3
December 2025	10	2
January 2026	11	0
February 2026	5	0
March 2026	14	1
April 2026	20	2
May 2026	12	2
June 2026	4	0
July 2026	13	2
August 2026	17	0
September 2026	9	1
October 2026	0	0

usual level · 12 mo.now

Tailwind Reliability ScoreWeak

45/ 100

Public reviews (6.6% 1–2★)45

Problem resolution & replies (3% · 1/33)+0

Industry practices (0/6)+0

Issue Rate

6.6%

33 of 500 reviews are 1–2★

5★

364

4★

71

3★

32

2★

19low

1★

14low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Common problems in Bars / Restaurants — and Isabella's Taverna & Tapas Bar’s numbers

Fixed problem taxonomy across collected reviews, always with denominators.

Communication & customer support

17%

of negative reviews in Bars / Restaurants

This business: 1.0% of all reviews (5 of 500)

How can a customer reach a person who can resolve an issue, and how quickly do you respond?

No official response from the business yet.

Lateness or rescheduling

9%

of negative reviews in Bars / Restaurants

This business: 0.2% of all reviews (1 of 500)

How do you handle situations when a specialist is running late or an order needs to be rescheduled?

No official response from the business yet.

Service or product quality

4%

of negative reviews in Bars / Restaurants

This business: 0.4% of all reviews (2 of 500)

What do you do when a customer isn’t satisfied with the quality of your service or product?

No official response from the business yet.

Damaged items or surfaces

2%

of negative reviews in Bars / Restaurants

This business: 0.4% of all reviews (2 of 500)

How do you handle claims if an item or property gets damaged during service or delivery?

No official response from the business yet.

Unexpected charges or price changes

2%

of negative reviews in Bars / Restaurants

This business: 0.4% of all reviews (2 of 500)

When can the final price differ from the initial quote, and how do you resolve billing disputes?

No official response from the business yet.

No-show or last-minute cancellation

0%

of negative reviews in Bars / Restaurants

This business: 0.0% of all reviews (0 of 500)

What happens if the assigned specialist cancels at the last minute or fails to arrive?

No official response from the business yet.

Examples where an issue happened — and how the business responded

Replied to 1 of 33 1–2★ reviews (3%)

BW

Brian Wigutow

July 11, 2025Google

2/5

We had a table of 8 for a birthday celebration and the evening was ruined by the waitress because she neglected to tell the kitchen about my daughter's nut allergy. My daughter got sick so our party turned into a disaster. They proceeded to give us the check to include the item that made her sick. I asked for the manager and he wasn't aware of the situation after we were told that she told everyone. He came to the table with zero empathy but did refund the one item. Extremely poor service and management which lead to a spoiled birthday dinner.

The business replied on Google · July 11, 2025

Hi Brian! We're so sorry to hear about your recent experience and want to extend our sincerest apologies that your celebration was impacted this way. The safety and well-being of our guests is extremely important to us. We'd really appreciate the opportunity to connect with you directly and make this right - Please email travis@kiosmgmt.com. We value your feedback and hope to hear from you soon!

Social & Web Discussions

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Latest reviews

Only complaints See all 500 reviews

TK

Thomas Kruesi

September 22, 2026Google

5/5

It was good at very reasonable price.

RV

Remy Votta

September 21, 2026Google

2/5

Got a virgin Bloody Mary and they charge me $15 when the other Bloody Marys with alcohol were under $11. So if you’re sober don’t go here .

CC

Charles Campbell

September 16, 2026Google

5/5

No written review

MM

Michael Muul

September 9, 2026Google

5/5

Wonderful selection of tapas

Review photo

Review photo

Review photo

MG

Marc Galiber

September 9, 2026Google

5/5

This is an excellent place to eat authentic well cooked food. It's a Frederick must!

CT

CeliaKatiebelle Thompson

September 6, 2026Google

5/5

Isabella’s remains one of the best on all fronts. Our waitress, Emily, was exceptionally professional and paid great attention to detail with my family and I. The bartenders, whose names I do not know, are highly skilled, and quick, making a playful blackberry margarita and a scrumptious, deeply flavored old fashioned with a tasteful sprig of rosemary. The espresso martini here has a secret ingredient that elevates it above all others I have tried in my experience as a critic. I can’t forget the chefs’ work; every time I visit, I have found a new dish that surprises and delights me. To list them here would take too long for a quick review. My many compliments to the Isabella’s team, for it is their handiwork, care, and labor that makes this place truly great.

See all 500 reviews

Reviews on platforms

Google4.5500 reviews1–2★: 33

Reliability

45/100Weak

Review base45 pts

Order scale+0 pts

Problem resolution+0 pts

Industry practices+0 pts

Isabella's Taverna & Tapas Bar

6.6%

of 500 reviews

Bars / Restaurants

11.7%

All businesses on Tailwind

7.9%

Website Embed & Trust Badge

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https://isabellas-tavern.com

7/100

Isabella's Taverna & Tapas BarTailwind Score · Mixed

★ 4.5 · 500 public reviews analyzed · 6.6% 1–2★

Ask AI about this businessChatGPT · Claude · Perplexity

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5★ Rating Calculator

4.5★ · 500 reviews

How many consecutive 5★ reviews Isabella's Taverna & Tapas Bar needs to reach its next rating target

Target rating:

5★ reviews needed (→ 4.6★)+125

One new 1★ review requires +7 five-star reviews to recover 4.5★.

Get free 5★ review QR →Full calculator

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

Frequently asked questions

What is Isabella's Taverna & Tapas Bar's rating and real issue rate?

Across 500 collected public reviews, Isabella's Taverna & Tapas Bar has an average rating of 4.5/5 and a 1–2★ complaint rate of 6.6% (33 of 500 reviews). For comparison, the industry average issue rate is 11.7%. Its Tailwind Reliability Score is 79/100.

What are the most common customer complaints about Isabella's Taverna & Tapas Bar?

Among 33 negative (1–2★) reviews for Isabella's Taverna & Tapas Bar, the most frequent complaint categories are: Communication & customer support (5 reviews, 1% of all reviews); Service or product quality (2 reviews, 0.4% of all reviews); Damaged items or surfaces (2 reviews, 0.4% of all reviews).

Does Isabella's Taverna & Tapas Bar respond to negative reviews and complaints?

Isabella's Taverna & Tapas Bar has publicly replied to 1 out of 33 negative (1–2★) reviews (3% response rate).

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No clear change

Tailwind Reliability ScoreWeak

45/ 100

Public reviews (6.6% 1–2★)45

Problem resolution & replies (3% · 1/33)+0

Industry practices (0/6)+0

Issue Rate

6.6%

33 of 500 reviews are 1–2★

5★

364

4★

71

3★

32

2★

19low

1★

14low

5★ Rating Calculator

4.5★ · 500 reviews

How many consecutive 5★ reviews Isabella's Taverna & Tapas Bar needs to reach its next rating target

Target rating:

5★ reviews needed (→ 4.6★)+125

One new 1★ review requires +7 five-star reviews to recover 4.5★.

Get free 5★ review QR →Full calculator

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

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