Hoesly Automotive

4.8 of 5100 reviewsGoogle

4.8of 5

100 reviews · Google

Right now

July–September: 2 complaints in 5 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	3	0
August 2025	3	0
September 2025	7	0
October 2025	5	0
November 2025	2	0
December 2025	4	1
January 2026	6	1
February 2026	7	1
March 2026	7	0
April 2026	3	0
May 2026	4	1
June 2026	3	0
July 2026	2	0
August 2026	1	1
September 2026	2	1

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 4 of 54. Too few public reviews to compare with the usual level. Reviews in the last three months: 5, at least 30 needed. Reviews in the year before: 54, at least 60 needed. Latest review: October 12.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	3	0
August 2025	3	0
September 2025	7	0
October 2025	5	0
November 2025	2	0
December 2025	4	1
January 2026	6	1
February 2026	7	1
March 2026	7	0
April 2026	3	0
May 2026	4	1
June 2026	3	0
July 2026	2	0
August 2026	1	1
September 2026	2	1

usual level · 12 mo.now

Issue Rate

9.0%

9 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★

4★

3★

2★

1low

1★

8low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

Only complaints See all 100 reviews

Oskkar Alchemy

October 12, 2026Google

1/5

Took mycar in 2 times to fix my squeeky belt. Second time they had my car for 3 days and no one called me about my car. I had to call them. They claimed they called me but I had no voice nails or texts from them when I have received several from them in the past. My car squeeked from the moment I took it home and started it in the morning. It squeeks every morning when it is cold. They claim it magically didn't squeek when it was there for 3 days.

The business replied on Google · October 19, 2026

Thomas Davis

October 2, 2026Google

5/5

No written review

The business replied on Google · October 4, 2026

Landon Andrade

October 2, 2026Google

5/5

No written review

The business replied on Google · October 4, 2026

Robert Allison

September 15, 2026Google

1/5

I'm very disappointed with her service I got from this company I brought my mustang in there to get an alignment they checked it out said my tie rods for bent so got online in order to complete front end replacement I just got done putting it on there's no bent tie rods I don't know why they would tell me that they were bent and couldn't do the alignment but charged me $110 whatever it was I feel like I've been scammed I wouldn't recommend going to these guys

The business replied on Google · September 23, 2026

Gail Cannady

September 4, 2026Google

5/5

You guys are great. I tell everyone who needs car repair about our experience with you. It’s a neighborhood garage where everyone knows your name.

The business replied on Google · September 18, 2023

Guy Michelson

August 18, 2026Google

1/5

Warning stay the hell away from Hosely Automotive, about 6 weeks ago I took my 2021 Jeep Cherokee in for new spark plugs, I got the car back, basically all that was done was the cabin filter changed, an oil change of which the Jeep did not need and a few other things... the bill $1900. I was told my Jeep needed an additional $2000.00+ work for spark plugs and coils well I checked with both the Jeep dealership and several automotive stores unless the car is backfiring and its not then there is NO need to change the coils. I am a senior citizen, living on a fixed income, boy did they see a sucker coming. oh yes a greasy rag was left on the front seat, I didn't see it and had several good shirts ruined along with having to have the seat completely cleaned... that too was several hundred dollars be it a lesson learned, or was the robot on Lost in Space would say " DANGER, DANGER ......

The business replied on Google · August 24, 2026

See all 100 reviews