G

Healthcare

GlowSmiles Orthodontics

4.9 of 5500 reviewsGoogle
glowsmilesortho.com

Right now

More complaints than usual

August–October: 2 complaints in 35 public reviews — 5.7%. Usually GlowSmiles Orthodontics has 0.4%.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
August 202500
September 202500
October 2025280
November 2025630
December 2025130
January 20262020
February 2026120
March 2026190
April 2026261
May 2026360
June 2026171
July 2026490
August 2026322
September 202630
October 202600
Tailwind Reliability ScoreAverage
59/ 100
Public reviews (0.8% 1–2★)56
Problem resolution & replies (100% · 4/4)+3
Industry practices (0/6)+0

Issue Rate

0.8%

4 of 500 reviews are 1–2★

5★
488
4★
5
3★
3
2★
1low
1★
3low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

Is this your business? Claim it to connect

Common problems in Healthcare — and GlowSmiles Orthodontics’s numbers

Fixed problem taxonomy across collected reviews, always with denominators.

Communication & customer support

Mentioned in this business’s reviews

This business: 0.2% of all reviews (1 of 500)

How can a customer reach a person who can resolve an issue, and how quickly do you respond?

No official response from the business yet.

Examples where an issue happened — and how the business responded

Replied to 4 of 4 1–2★ reviews (100%)
GB

Ghost Bar

August 31, 2026Google
1/5

I had an appointment today and they made me wait more than 20 minutes, they shouldn’t book that many appointments if they don’t have enough staff, besides their sterilization are was a complete mess.

The business replied on Google · September 9, 2026

We are sorry you had to wait longer than expected. In healthcare, patient care always comes first and that sometimes causes us to run behind schedule. We also take cleanliness and patient safety very seriously. Our sterilization area is intentionally visible in our office because we believe in being open about our processes and maintaining high standards for our patients. We appreciate your feedback and the opportunity to improve.

BB

Baby Baby

August 15, 2026Google
1/5

Update Braces Off - I HATE it. I have been crying since I left. My top and bottom teeth touched so some of my treatment plan was to bring my bottom teeth back. They leaned them back. They are slanted soooo far looks like they tried to put my teeth in a ponytail. If they described it as we have to lean your teeth back by a whatever degree angle this is I would have said no. That meme from spongebob with the big teeth taking a little bite and the teeth were all poked out, my bottom row is the reverse and they all leaned back and doing this /\ which they didn’t before. Literally looks like they put the tie on the loaf of bread or something. I have no more analogies to try and convey what this looks like. All of this was a waste of my time and money. I have to find another orthodontist and see if they can fix this. My self confidence is lower than when I went. Like all the hard work to finally be able to invest in yourself and all the time spent just for it to come out a way that wasn’t explained or makes you feel better about yourself. First review(Terri is still awesome and should train everyone else, when other tech were on my mouth I always had to go back because a wire or bracket broke or something.) Alway easy to get in when I mess up my wire or a bracket. Great price and easy payment plan. My favorite tech is Terri, she is fast but gentle and I never have any poling wires when she is done.

The business replied on Google · July 16, 2025

Thank you so much for your kind words. We have an amazing team that works very hard to provide the best for our patients. We appreciate you recognizing their effort. 🙏

Social & Web Discussions
ThreadsRedditXTikTokInstagramFacebookYouTube

Discussions about GlowSmiles Orthodontics on social media

Found a thread, video, or forum post discussing GlowSmiles Orthodontics? Paste any public link (Threads, Reddit, X, TikTok, Instagram, Facebook, YouTube, LinkedIn, forums, or press) to post it directly onto this board.

No social discussions have been linked yet — paste the first public thread or video above.

Latest reviews

Only complaints
GT

Giselle Torres

September 21, 2026Google
5/5

I had such a great experience at glow smiles! Everyone was so welcoming, friendly, and professional throughout my visits. Jasmine and Ingrid were especially helpful and made the entire experience so easy and comfortable. I highly recommend this clinic to anyone looking for great orthodontic care!

5★ Post Card
ML

Ms Lovely

September 17, 2026Google
5/5

Although I didn’t receive orthodontic treatment here, I had such a wonderful experience that I had to leave a review! From the moment I walked in, the receptionist Vianey made me feel welcome with her warmth and positive attitude. The office was bright and beautiful, and the atmosphere felt so comfortable. Everyone was smiling, saying hello, and being very personable. That kind of energy makes a difference especially since I was having a bad day before I got here. Ms. Iris was absolutely amazing. She was knowledgeable, sweet, and easygoing, and she made me feel heard and understood while discussing my concerns. She was respectful and gentle while taking my X-rays, and her care and enthusiasm really stood out. You can tell she takes pride in what she does. She definitely was a ray of sunshine! ☀️ Dr. Wisdom was equally wonderful. He took the time to sit with me and explain what I might need for my braces treatment. He was knowledgeable and gave me helpful recommendations and referrals to specialists who could better address my needs. I truly appreciated his honesty and felt that my best interests were the priority. 🦷 Having lived in the DMV for some time, I really appreciate finding a team that makes people feel this welcomed, respected, and cared for. I hope this review reaches management or corporate because Ms. Iris, Dr. Wisdom, and the front desk staff deserve recognition for the wonderful experience they provide. Thank you all for your kindness and professionalism!

5★ Post Card
JO

Jojo

September 1, 2026Google
5/5

Fun fast and easy! Everyone was really nice ! Update 2 years later: Got my braces off and feeling fabulous! Throughout the entire two years it was amazing experience after amazing experience, everyone was so knowledgeable and helpful and let me know what was going on and why every step of the way. I recommended friends and family who also started their braces journeys here, and highly recommended it to anyone else!

The business replied on Google · February 3, 2024

Thank you so much! 🤩

5★ Post Card
See all 500 reviews

Reviews on platforms

  • Google4.9500 reviews1–2★: 4

Reliability

59/100Average
Review base56 pts
Order scale+0 pts
Problem resolution+3 pts
Industry practices+0 pts
GlowSmiles Orthodontics
0.8%

of 500 reviews

Healthcare
2.3%
All businesses on Tailwind
7.9%
Website Embed & Trust Badge

Embed GlowSmiles Orthodontics’s Reputation & Trust Widget on Your Website

Display live verified metrics, true issue rate, and your Tailwind Score directly on your homepage or checkout.

https://glowsmilesortho.com
1/100
GlowSmiles OrthodonticsTailwind Score · Mixed

★ 4.9 · 500 public reviews analyzed · 0.8% 1–2★

Ask AI about this business
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="glowsmilesortho-com" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>

5★ Rating Calculator

4.9★ · 500 reviews

How many consecutive 5★ reviews GlowSmiles Orthodontics needs to reach its next rating target

5★ reviews needed (→ 4.9★)Target reached

One new 1★ review requires +40 five-star reviews to recover 4.9★.

Get free 5★ review QR →Full calculator

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

Frequently asked questions

What is GlowSmiles Orthodontics's rating and real issue rate?

Across 500 collected public reviews, GlowSmiles Orthodontics has an average rating of 4.9/5 and a 1–2★ complaint rate of 0.8% (4 of 500 reviews). For comparison, the industry average issue rate is 2.3%. Its Tailwind Reliability Score is 59/100.

What are the most common customer complaints about GlowSmiles Orthodontics?

Among 4 negative (1–2★) reviews for GlowSmiles Orthodontics, the most frequent complaint categories are: Damaged items or surfaces (2 reviews, 0.4% of all reviews); Communication & customer support (1 reviews, 0.2% of all reviews).

Does GlowSmiles Orthodontics respond to negative reviews and complaints?

GlowSmiles Orthodontics has publicly replied to 4 out of 4 negative (1–2★) reviews (100% response rate).

More companies in Healthcare

T

The Stretch Loft

Healthcare · Lanham

Issue Rate0.6%3 of 462 reviews
Rating4.9
Google
Too few reviews to compare
Open page
M

Motive Sports & Physical Therapy

Healthcare · Media

Issue Rate0.0%0 of 139 reviews
Rating5.0
Google
Too few reviews to compare
Open page
M

Motive Sports & Physical Therapy

Healthcare · Chadds Ford

Issue Rate0.7%1 of 134 reviews
Rating5.0
Google
Too few reviews to compare
Open page
A

Alex McDonald, PhD, DDS, Inc.

Healthcare · Oakland

Issue Rate9.1%2 of 22 reviews
Rating4.5
Google
Too few reviews to compare
Open page
G

Garnet Valley Dental

Healthcare · Chadds Ford

Issue Rate23.1%3 of 13 reviews
Rating4.2
Google
Too few reviews to compare
Open page
S

&Smiles Pediatric Dentistry

Healthcare · Dallas

Tailwind has not collected the reviews yetThe Issue Rate appears once Tailwind has collected the reviews.
Open page
1

#1 Auto Accident Doctor Sandy Springs - Georgia Injury Network

Healthcare · Sandy Springs

Google: 5.0 · 379 reviews — when added to the catalog, October 5 · not verified
Tailwind has not collected the reviews yetThe Issue Rate appears once Tailwind has collected the reviews.
Open page
1

1 Physical Therapy

Healthcare · Pasadena

Google: 5.0 · 41 reviews — when added to the catalog, October 5 · not verified
Tailwind has not collected the reviews yetThe Issue Rate appears once Tailwind has collected the reviews.
Open page

Subscribe to our newsletter

We send helpful materials once a month, along with information about discounts and special offers. No daily spam

We use your email only to send this newsletter. You can unsubscribe at any time from the link in every email. See our Privacy Policy.

How to unsubscribe from the mailing list?
Tailwind.reviews
Available online
English (United States)
Operator
Tailwind Reviews LLC · support@tailwind.reviews
© Tailwind Reviews 2026
SitemapTerms & ConditionsPrivacyVulnerability PolicyData DeletionDo Not Sell or Share My Personal Information