Ask Tailwind about The Stretch Loft

Issue Rate
0.6%
3 of 462 reviews are 1–2★lower is better
4.9/5
Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star
447
4-star
7
3-star
5
2-star
1low
1-star
2low
Number of orders
0
Total Reviews
462
Low ratings
3
?How do we calculate TailwindScore?
T
Healthcare

The Stretch Loft

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Aggregated statistics from all platforms

Google reviews
Issue Rate
0.65%
4.90/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star
447
4-star
7
3-star
5
2-star
1
1-star
2
Number of orders
0
Total Reviews
462
Low ratings
3

Reliability Score

B+
Trust Score93/100

Comparison with the industry

lower is better

Probability of issues per order

This business
0.6%
Average: Healthcare
3.5%
All businesses on Tailwind
12.4%
You're 88% better than the industry average!

Latest reviews

See all 462 reviews
CB
Chere B
Sep 21, 2026
5/5

I had a great experience with Nigel at Stretch Loft. He was very knowledgeable about the muscles and took the time to explain each stretch, including which muscle he was targeting and how the stretch would help. He was professional, attentive, and made me feel comfortable throughout the entire session. I left feeling much looser and better than when I arrived. I highly recommend Nigel!

TA
Temi Akinrefon
Sep 10, 2026
5/5

The place is gorgeous! When you walk in, you can feel the care and thoughtfulness that went into the atmosphere... from the decor to the music to the items for purchase. My practitioner, Nigel, was so thoughtful and easy to work with - he provided names for each part we were stretching, and always listened for my discomfort while pushing to get the best out of me in the session. All while speaking in a calm, affirming manner - I've already booked my next session with him and I'm definitely coming back.

SE
Stevy Eustace
Sep 7, 2026
5/5

Nigel was fantastic! Highly recommended.

MC
Marcia Collins
Sep 4, 2026
5/5

Linton at Lanham Stretch Loft is a great practitioner. His skills are awesome. You will not be disappointed!

TA
Taiye Akinmboni
Sep 4, 2026
5/5

Nigel was great. Got me stretched

KH
Kia Harris
Aug 30, 2026
5/5

Today’s time was intentional and thoughtful through its flow. Areas of tension, I was not aware of was identified. Services are definitely top tier. Thank you so much!

EY
Emmanuel Yeboah
Aug 17, 2026
5/5

Service was great along with the staff and environment.

KJ
KINDRA JOHNSON
Aug 6, 2026
5/5

Absolutely amazing! Left there feeling great.

VD
Verlinda Darden
Jul 31, 2026
5/5

Marlon was amazing! Cant wait for the next experience.

LH
Lucia Hassell
Jul 28, 2026
5/5

​I recently had an incredible session at the Stretch Loft, and I cannot recommend them enough! From the very beginning, the customer service was exceptional. ​Location & Convenience: ​I specifically chose this location because it is closer to my home, and the area offers very easy parking, making the whole visit stress-free. ​Booking & Customer Service: ​ Shoutout to Deyana who was extremely helpful in guiding me to find the right stretch therapist and getting my session booked. She was kind, welcoming, and very professional. ​The Experience & Practitioner: ​Marlon is top-tier, excellent, super experienced, and has incredible attention to detail. ​Beyond a Basic Stretch: The session felt like much more than just a standard stretch; it truly felt like a powerful combination of stretching and physical therapy. ​Education & Takeaways: ​Informative & Educational: Marlon explained why certain areas of my body might feel the way they do, making the session very educational. He provided me with specific exercises to do to help target and improve those areas. ​ I am already looking forward to my next session. I highly recommend the Stretch Loft for anyone looking to strengthen the movement in their body and become more conscious of how they can protect themselves!

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