F

Auto

Fame Auto Group

5.0 of 5100 reviewsGoogle
fameautogroup.com

Right now

July–September: 1 complaint in 61 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
July 202500
August 202500
September 202500
October 202500
November 202500
December 202500
January 202600
February 202600
March 202600
April 202600
May 202671
June 2026130
July 2026280
August 2026110
September 2026221

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 1 of 20. Too few public reviews to compare with the usual level. Reviews in the year before: 20, at least 60 needed. Months with reviews in the year before: 2, at least 6 needed. Latest review: October 17.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Issue Rate

2.0%

2 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★
98
4★
0
3★
0
2★
1low
1★
1low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

JL

Jonelle Leitch

October 17, 2026Google
5/5

I had a really good experience with this auto body shop. The staff was helpful, easy to communicate with, and did an excellent job on my car. Everything was handled professionally, and I’m very happy with the results. Mr. Avi walked me through every step of the process and worked diligently with my insurance company, making the entire experience stress-free. All I really had to do was drop off my car, and he took care of the rest. I truly appreciate the great service and would definitely recommend this shop!

The business replied on Google · October 18, 2026

MM

Mendy Margaretten

October 15, 2026Google
5/5

Great service

The business replied on Google · October 17, 2026

MD

Meir Dahan

October 14, 2026Google
5/5

Fame is the best, they know what to do and they get it done quick, my car wasn’t there for longer than a week and Lacey was very helpful with updates. I would give six stars if I could.

The business replied on Google · October 15, 2026

See all 100 reviews

Common problems in Auto — and Fame Auto Group’s numbers

Communication & customer support

Mentioned in this business’s reviews

Reviews on platforms

  • Google5.0100 reviews1–2★: 2

Reliability

A+

Share of 1–2★ reviews over all time. Lower is better.

Fame Auto Group
2.0%

of 100 reviews

Auto
7.6%
All businesses on Tailwind
7.9%

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

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