C

Bars / Restaurants

Coyle's Homemade Ice Cream

3.8 of 55 reviewsGoogle
coylesicecream.com

Right now

August–October: 1 complaint in 3 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
August 202500
September 202500
October 202500
November 202500
December 202500
January 202600
February 202600
March 202600
April 202600
May 202600
June 202600
July 202620
August 202631
September 202600
October 202600

Too few public reviews to compare with the usual level. Reviews in the last three months: 3, at least 30 needed. Reviews in the year before: 2, at least 60 needed. Months with reviews in the year before: 1, at least 6 needed.

Issue Rate

20.0%

1 of 5 reviews are 1–2★

5★
2
4★
1
3★
1
2★
1low
1★
0low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Common problems in Bars / Restaurants — and Coyle's Homemade Ice Cream’s numbers

Fixed problem taxonomy across collected reviews, always with denominators.

Communication & customer support

17%

of negative reviews in Bars / Restaurants

This business: 0.0% of all reviews (0 of 5)

How can a customer reach a person who can resolve an issue, and how quickly do you respond?

No official response from the business yet.

Examples where an issue happened — and how the business responded

Replied to 1 of 1 1–2★ reviews (100%)
BR

Bethany Romano

August 22, 2026Google
2/5

I’ve had ice cream at another location before, and it was really good, so I was excited to try this location. Unfortunately, the experience was completely different. My Black Raspberry Chip ice cream had chunks of ice throughout it, and it had very little flavor. I ended up throwing it out before finishing because I couldn’t eat any more of it. Very disappointing.

The business replied on Google · August 28, 2026

Hey Bethany, So sorry to hear this! This is very important to us and we will defiantly be looking into that and checking this flavor. If you could please email us at quadir@coylesicecream.com so we can make things right. - The Coyle's Team ❤️ 🍦

Social & Web Discussions
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Latest reviews

Only complaints
BR

Bethany Romano

August 22, 2026Google
2/5

I’ve had ice cream at another location before, and it was really good, so I was excited to try this location. Unfortunately, the experience was completely different. My Black Raspberry Chip ice cream had chunks of ice throughout it, and it had very little flavor. I ended up throwing it out before finishing because I couldn’t eat any more of it. Very disappointing.

The business replied on Google · August 28, 2026

Hey Bethany, So sorry to hear this! This is very important to us and we will defiantly be looking into that and checking this flavor. If you could please email us at quadir@coylesicecream.com so we can make things right. - The Coyle's Team ❤️ 🍦

BH

Bryan Hall

August 13, 2026Google
3/5

It was okay.

The business replied on Google · August 13, 2026

Hey Bryan, We’re always looking to improve, and we’d love to know what we could do to turn an “okay” experience into a great one next time. We appreciate the feedback and hope we can make your next visit a 5-star one. - The Coyle's Team ❤️ 🍦

JO

Joshua

August 1, 2026Google
4/5

Overall pretty good ice cream. Came on a hot summer night and the one employee that worked there was definitely overwhelmed with the amount of customers waiting. The line moved extremely slowly. Overall: decent product but understaffed

The business replied on Google · August 6, 2026

Thank you for your feedback! We’re glad you enjoyed the ice cream, but we’re sorry the wait was longer than it should have been. We appreciate your patience and are working to make sure our team is better prepared during busy summer nights. The Coyle's Team 🍦 ❤️

See all 5 reviews

Reviews on platforms

  • Google3.85 reviews1–2★: 1

Reliability

A grade needs at least 20 reviews.

Coyle's Homemade Ice Cream
20.0%

of 5 reviews

Bars / Restaurants
11.7%
All businesses on Tailwind
7.9%
Website Embed & Trust Badge

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https://coylesicecream.com
3.8★
Coyle's Homemade Ice CreamTailwind Score

★ 3.8 · 5 public reviews analyzed · 20% 1–2★

Ask AI about this business
<!-- Tailwind Verified Reputation & Issue Rate Widget -->
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  <a href="https://tailwind.reviews/score/coylesicecream-com" target="_blank" rel="noopener">Coyle's Homemade Ice Cream — 5 collected reviews · 80.0% positive review share (View 360° Reputation Board ↗)</a>
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5★ Rating Calculator

3.8★ · 5 reviews

How many consecutive 5★ reviews Coyle's Homemade Ice Cream needs to reach its next rating target

Target rating:
5★ reviews needed (→ 3.9★)+1

One new 1★ review requires +3 five-star reviews to recover 3.8★.

Get free 5★ review QR →Full calculator

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

Frequently asked questions

What is Coyle's Homemade Ice Cream's rating and real issue rate?

Across 5 collected public reviews, Coyle's Homemade Ice Cream has an average rating of 3.8/5 and a 1–2★ complaint rate of 20.0% (1 of 5 reviews). For comparison, the industry average issue rate is 11.7%.

Does Coyle's Homemade Ice Cream respond to negative reviews and complaints?

Coyle's Homemade Ice Cream has publicly replied to 1 out of 1 negative (1–2★) reviews (100% response rate).

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