Reginald Courtney
September 19, 2026GoogleNo written review
July–September: 6 complaints in 9 public reviews.
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 3 | 2 |
| August 2025 | 1 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 2 | 2 |
| November 2025 | 1 | 0 |
| December 2025 | 2 | 0 |
| January 2026 | 1 | 1 |
| February 2026 | 3 | 1 |
| March 2026 | 5 | 2 |
| April 2026 | 0 | 0 |
| May 2026 | 1 | 0 |
| June 2026 | 2 | 0 |
| July 2026 | 4 | 3 |
| August 2026 | 4 | 3 |
| September 2026 | 1 | 0 |
A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 8 of 21. Too few public reviews to compare with the usual level. Reviews in the last three months: 9, at least 30 needed. Reviews in the year before: 21, at least 60 needed. Latest review: September 19.
Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 3 | 2 |
| August 2025 | 1 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 2 | 2 |
| November 2025 | 1 | 0 |
| December 2025 | 2 | 0 |
| January 2026 | 1 | 1 |
| February 2026 | 3 | 1 |
| March 2026 | 5 | 2 |
| April 2026 | 0 | 0 |
| May 2026 | 1 | 0 |
| June 2026 | 2 | 0 |
| July 2026 | 4 | 3 |
| August 2026 | 4 | 3 |
| September 2026 | 1 | 0 |
38.0%
38 of 100 reviews are 1–2★ · lower is better
A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectReginald Courtney
September 19, 2026GoogleNo written review
Michelle Beasley
August 29, 2026Google0 stars DO NOT RECOMMEND!! Disgusting behavior to women. Tried rage baiting me after he upcharged me when he saw my spare tire wasn’t on a rim. Told me on the phone it was $10 then when he saw my flat said the new price and says “TAKE IT OR LEAVE IT” I said fine but I could’ve drove on the bad tire to 1st Speedy 2 minutes away. THEYRE MUCH BETTER! I just wanted it done but he wanted to repeatedly explain why he changed the price on me after I said multiple times I didn’t care. Obviously I need it done and he still insisted on bugging me about why the price difference out of guilt. I turned down the argument several times! When I came in to pay he wanted to continue on in front of other customers! Started saying “being nice to customers gets you nothing, look at her attitude, she’s lucky I didn’t charge her more, in my book customers aren’t always right just because they think they are.” 3 minutes of bad mouthing me. All of this while I’m on the phone with my husband then says “are you gonna pay or stay on the phone all night?” While the other customers were literally in front of me at the counter still listening to him talk about me! My husband was down the street at work and it took everything in him to let it go. Some ppl aren’t worth it and that business is NO GOOD BUSINESS!! Reporting the whole business asap, he asked for more problems by running his mouth and he’s lucky I DIDNT JUST DRIVE OFF.
The business replied on Google · August 30, 2026
Letmeflex
August 26, 2026GoogleBrought my car here for a catalytic converter replacement the one guy with the long hair in a ponytail that no longer works there tried to overcharge me I guess to get a little extra money in his pocket. My car ran better after the cat replacement but still not good because it needed a gasket. The guy with the tattoos asks me to exchange numbers and says he will contact me for reasons I’m not sure of because he never once contacted me for anything or responded to anything. I get the gasket for my car and try to let them know I have the part otw… never got a response. So I get the part and they installed the gasket improperly because my car literally had no power anymore whatsoever and the manager tried to say a gasket wouldn’t affect the way a car drives witch is crazy.. just trying to avoid accountability. So I told another guy to just look at the car again because you obviously did something wrong here so they eventually agreed after denying it for a bit. I go back the next day to see if they had even started on it yet even though the guy asked for my number and said once again they will let me know it’s finished but never contact me or respond to anything while also barely answering phone calls. They said the car was ready and that they “think” they installed it properly this time but no they didn’t car still doesn’t drive good but it has a bit more power than the first time they put the gasket lol I’m just gonna take my car to a real mechanic that actually knows what their doing and whenever you pull up to the shop the employees aren’t just sitting around on their phones or eating..
Fixed problem taxonomy across collected reviews, always with denominators.
Communication & customer support
Mentioned in this business’s reviews
Share of 1–2★ reviews over all time. Lower is better.
of 100 reviews
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
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