B

Bars / Restaurants

Bay Shore Bean

4.3 of 55 reviewsGoogle

Right now

August–October: 2 complaints in 5 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
August 202500
September 202500
October 202500
November 202500
December 202500
January 202600
February 202600
March 202600
April 202600
May 202600
June 202600
July 202600
August 202600
September 202622
October 202630

Too few public reviews to compare with the usual level. Reviews in the last three months: 5, at least 30 needed. Reviews in the year before: 0, at least 60 needed. Months with reviews in the year before: 0, at least 6 needed.

Issue Rate

40.0%

2 of 5 reviews are 1–2★

5★
3
4★
0
3★
0
2★
0low
1★
2low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Common problems in Bars / Restaurants — and Bay Shore Bean’s numbers

Fixed problem taxonomy across collected reviews, always with denominators.

Communication & customer support

17%

of negative reviews in Bars / Restaurants

This business: 40.0% of all reviews (2 of 5)

How can a customer reach a person who can resolve an issue, and how quickly do you respond?

No official response from the business yet.

Examples where an issue happened — and how the business responded

Replied to 2 of 2 1–2★ reviews (100%)
AR

Arisha

September 28, 2026Google
1/5

Person with glasses was so rude to us for no reason. Kept yelling and creating chaos that wasn’t needed. If you can’t run a business you shouldn’t. Wanted to support a local business but won’t be back because of her solely. Ruined our entire day

The business replied on Google · September 28, 2026

Hi, I’m sorry to hear your experience was upsetting. We take comments like this seriously, as creating a welcoming and respectful environment for our customers is very important to us. I would appreciate the opportunity to learn more about what happened so we can address it properly with our team. Please reach out directly.

KI

Kimberly

September 12, 2026Google
1/5

UPDATE: The owner told me to email him/her to a refund and I did three weeks ago with no response . Poor customer service . I would be happy to remove the review if this was dealt with but it wasn’t . Very disappointed in recent experience. Coffee is always good but today I purchased a chicken wrap and it smelled spoiled and tasted rotten . I told the front desk person and she just said sorry about that . No refund no food in exchange nothing . The wrap was 10 dollars. Poor customer service . How am I expected to pay for a spoiled wrap that I couldn’t eat ? Lost a customer today

The business replied on Google · September 13, 2026

Hi Kimberly, I’m very sorry to hear about your experience. We take concerns about the quality of any food we serve very seriously, and we’re disappointed that you left feeling this way. While the chicken wrap is supplied to us and not prepared in house, we absolutely should have handled your better. We would love opportunity to make it up to you and give you back your money. Please reach out directly. bayshorebean23@gmail.com

Social & Web Discussions
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Discussions about Bay Shore Bean on social media

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Latest reviews

SM

Sarah Michalski

October 22, 2026Google
5/5

No written review

JB

Jo B

October 20, 2026Google
5/5

toasted marshmallow hazelnut latte was amazing, cutest vibe and perfect place to get work done

5★ Post Card
MC

Mia Colman

October 10, 2026Google
5/5

No written review

See all 5 reviews

Reviews on platforms

  • Google4.35 reviews1–2★: 2

Reliability

A grade needs at least 20 reviews.

Bay Shore Bean
40.0%

of 5 reviews

Bars / Restaurants
11.7%
All businesses on Tailwind
7.9%
Website Embed & Trust Badge

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4.3★
Bay Shore BeanTailwind Score

★ 4.3 · 5 public reviews analyzed · 40% 1–2★

Ask AI about this business
<!-- Tailwind Verified Reputation & Issue Rate Widget -->
<div data-tailwind-widget="bay-shore-bean" data-company-name="Bay Shore Bean" data-layout="score-ai" data-theme="light" data-lang="en">
  <a href="https://tailwind.reviews/score/bay-shore-bean" target="_blank" rel="noopener">Bay Shore Bean — 5 collected reviews · 60.0% positive review share (View 360° Reputation Board ↗)</a>
</div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>

5★ Rating Calculator

4.3★ · 5 reviews

How many consecutive 5★ reviews Bay Shore Bean needs to reach its next rating target

Target rating:
5★ reviews needed (→ 4.4★)+1

One new 1★ review requires +5 five-star reviews to recover 4.3★.

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

Frequently asked questions

What is Bay Shore Bean's rating and real issue rate?

Across 5 collected public reviews, Bay Shore Bean has an average rating of 4.3/5 and a 1–2★ complaint rate of 40.0% (2 of 5 reviews). For comparison, the industry average issue rate is 11.7%.

What are the most common customer complaints about Bay Shore Bean?

Among 2 negative (1–2★) reviews for Bay Shore Bean, the most frequent complaint categories are: Communication & customer support (2 reviews, 40% of all reviews); Damaged items or surfaces (1 reviews, 20% of all reviews); Unexpected charges or price changes (1 reviews, 20% of all reviews).

Does Bay Shore Bean respond to negative reviews and complaints?

Bay Shore Bean has publicly replied to 2 out of 2 negative (1–2★) reviews (100% response rate).

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