A

Bars / Restaurants

Asian Cafe

4.0 of 5281 reviewsGoogle
asiancafemiddletown.com

Right now

No public reviews in August–October.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
August 202520
September 202510
October 202520
November 202510
December 202510
January 202610
February 202630
March 202621
April 202600
May 202610
June 202642
July 202600
August 202600
September 202600
October 202600

Too few public reviews to compare with the usual level. Reviews in the last three months: 0, at least 30 needed. Reviews in the year before: 18, at least 60 needed.

Tailwind Reliability ScoreWeak
50/ 100
Public reviews (16.4% 1–2★)50
Problem resolution & replies (4% · 2/46)+0
Industry practices (0/6)+0

Issue Rate

16.4%

46 of 281 reviews are 1–2★

5★
152
4★
61
3★
22
2★
20low
1★
26low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Common problems in Bars / Restaurants — and Asian Cafe’s numbers

Fixed problem taxonomy across collected reviews, always with denominators.

Communication & customer support

17%

of negative reviews in Bars / Restaurants

This business: 2.1% of all reviews (6 of 281)

How can a customer reach a person who can resolve an issue, and how quickly do you respond?

No official response from the business yet.

Examples where an issue happened — and how the business responded

Replied to 2 of 46 1–2★ reviews (4%)
NC

Norman Cornwell

June 18, 2026Google
1/5

They suck ive order from them before and they always get my order wrong they forgot to put rice in the bag. Rice is automatic lmao how can you forget the rice

The business replied on Google · June 18, 2026

We're sorry the rice was missing from your original order. After you called and let us know about the issue, we immediately prepared and delivered a large order of rice to make it right. We understand the frustration and apologize for the mistake. We'll continue reminding our staff to double-check every order before it leaves the restaurant. Thank you for bringing this to our attention.

BC

Billy Coons

June 16, 2026Google
1/5

Well after 12 yrs of making regular $100+ purchases, and giving large delivery tips, new ownership has decided to no longer deliver 15 mins away. That was on top of the ever increasing prices and decreasing menu selection. Time to go elsewhere. Was good while it lasted.

The business replied on Google · June 17, 2026

Hi, I'm sorry to hear that you're disappointed. We truly appreciate your loyalty and support over the past 12 years. Unfortunately, due to staffing and operational limitations, we had to make some changes to our delivery area. We understand this may be frustrating, especially for long-time customers like yourself. Thank you for your business over the years, and we wish you all the best. If circumstances change in the future, we'd be happy to serve you again.

Social & Web Discussions
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Discussions about Asian Cafe on social media

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Latest reviews

Only complaints
CL

Chang Liu

June 27, 2026Google
5/5

Amazing Chinese takeout! The food was fresh, flavorful, and arrived hot. The portions were generous, and everything was perfectly cooked. Fast delivery, great packaging, and excellent value for the price. I will definitely order again and highly recommend this restaurant!

5★ Post Card
NC

Norman Cornwell

June 18, 2026Google
1/5

They suck ive order from them before and they always get my order wrong they forgot to put rice in the bag. Rice is automatic lmao how can you forget the rice

The business replied on Google · June 18, 2026

We're sorry the rice was missing from your original order. After you called and let us know about the issue, we immediately prepared and delivered a large order of rice to make it right. We understand the frustration and apologize for the mistake. We'll continue reminding our staff to double-check every order before it leaves the restaurant. Thank you for bringing this to our attention.

BC

Billy Coons

June 16, 2026Google
1/5

Well after 12 yrs of making regular $100+ purchases, and giving large delivery tips, new ownership has decided to no longer deliver 15 mins away. That was on top of the ever increasing prices and decreasing menu selection. Time to go elsewhere. Was good while it lasted.

The business replied on Google · June 17, 2026

Hi, I'm sorry to hear that you're disappointed. We truly appreciate your loyalty and support over the past 12 years. Unfortunately, due to staffing and operational limitations, we had to make some changes to our delivery area. We understand this may be frustrating, especially for long-time customers like yourself. Thank you for your business over the years, and we wish you all the best. If circumstances change in the future, we'd be happy to serve you again.

See all 281 reviews

Reviews on platforms

  • Google4.0281 reviews1–2★: 46

Reliability

50/100Weak
Review base50 pts
Order scale+0 pts
Problem resolution+0 pts
Industry practices+0 pts
Asian Cafe
16.4%

of 281 reviews

Bars / Restaurants
11.7%
All businesses on Tailwind
7.9%
Website Embed & Trust Badge

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https://asiancafemiddletown.com
16/100
Asian CafeTailwind Score · Mixed

★ 4.0 · 281 public reviews analyzed · 16.4% 1–2★

Ask AI about this business
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="asiancafemiddletown-com" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>

5★ Rating Calculator

4.0★ · 281 reviews

How many consecutive 5★ reviews Asian Cafe needs to reach its next rating target

Target rating:
5★ reviews needed (→ 4.1★)+32

One new 1★ review requires +3 five-star reviews to recover 4.0★.

Get free 5★ review QR →Full calculator

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

Frequently asked questions

What is Asian Cafe's rating and real issue rate?

Across 281 collected public reviews, Asian Cafe has an average rating of 4.0/5 and a 1–2★ complaint rate of 16.4% (46 of 281 reviews). For comparison, the industry average issue rate is 11.7%. Its Tailwind Reliability Score is 50/100.

What are the most common customer complaints about Asian Cafe?

Among 46 negative (1–2★) reviews for Asian Cafe, the most frequent complaint categories are: Communication & customer support (6 reviews, 2.1% of all reviews); Lateness or rescheduling (5 reviews, 1.8% of all reviews); Unexpected charges or price changes (3 reviews, 1.1% of all reviews).

Does Asian Cafe respond to negative reviews and complaints?

Asian Cafe has publicly replied to 2 out of 46 negative (1–2★) reviews (4% response rate).

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