Mark
January 13, 2026GoogleWe got there Saturday around 6 and were seated right away and thankful because we did not make a reservation. We sat for a bit and talked and since it was very busy we expected a bit of a wait which was perfectly fine. The waiter came over and we placed an order for two appetizers and went ahead and put dinner in. The menu at the restaurant is about HALF the size of the online menu at THEIR website. No Moussaka, Italian subs and many many other dishes. There was no children's menu at the restaurant but the online had 6 great items including a mini Gyro. We asked for a kids menu and the waiter replied they didn't have one....no burgers, no mini Gyros just chicken tenders and mozzarella sticks. NOT kid friendly. One of my grand kids got the chicken Kabob plater which was dry hardly season chicken on 3 skewers on top of dry white rice ($17.95). My other grandson ended up getting soup and French fries. The drinks came out. 16 oz Diet Cokes at $3.75 each in a 16 oz bottle, but we were given glasses with ice. Here comes the food...all of it at the same time. They set it down and walked away without leaving us one piece of silverware or napkins. I raised my voice so the waiter could hear me and we tried several times to get his attention. We finally (after 5-10 minutes) walked up to the bar and told the woman there (owner???) and she brought them over. While she was there we discovered they forgot one Diet Coke and an order of fries. The spanakopita was about the size of a deck of cards and was burnt! Well we just went ahead and ate it anyway. No one ever checked on us and when dinner was done my grandson asked for cheesecake. We had seen a piece go by in a small plastic container but decided to try it anyway. They were out. Ok that happens...busy night. The bill: The cheese cake was still on it and the waiter said he removed it...It was not and was $11.95! The late diet Cole came from behind the bar so they charged us liquor tax! No one had liquor! He refunded that in cash. I must say the Gyros were good and we ordered the platters ($16.95) and the only other item that was there was an order of fries about the size of a small McDonalds. Final word: The worst part was the menu in the restaurant only has about half the items listed on their site. It felt like a bait and switch! So two kids and three adults and the bill was $165.57 including the tip that was added with the cheese cake still on the bill!!
The business replied on Google · January 13, 2026
Hello Mark, I'm very sorry for your poor experience. I would love the opportunity to make up your experience at the restaurant. Please email me directly through the website so we can offer you the proper experience. If I may just explain the menu. We have a new dinner menu at the sit down Alekos, but still offer everything that the carry out offered. Our current dinner menu does offer all the kids meals that we had at the carryout including the mini Gyro, Grilled cheese, Vegi mini gyro and we added a mini kbob meal. I reviewed your transaction and a refund was issued in the amount of $12.61. Please let me know via email if you did not receive the refund. Once again, please allow us the opportunity to offer you the proper experience. Joana@alekosvillagecafe.com
