A

Bars / Restaurants

Agan’s Bakery

4.7 of 597 reviewsGoogle
agansbakery.com

Right now

August–October: 0 complaints in 5 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
August 202530
September 202520
October 202510
November 202551
December 202541
January 202610
February 202610
March 202630
April 202640
May 202600
June 202640
July 202620
August 202620
September 202630
October 202600

Too few public reviews to compare with the usual level. Reviews in the last three months: 5, at least 30 needed. Reviews in the year before: 30, at least 60 needed.

Tailwind Reliability ScoreWeak
53/ 100
Public reviews (5.2% 1–2★)48
Problem resolution & replies (60% · 3/5)+5
Industry practices (0/6)+0

Issue Rate

5.2%

5 of 97 reviews are 1–2★

5★
86
4★
5
3★
1
2★
1low
1★
4low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Common problems in Bars / Restaurants — and Agan’s Bakery’s numbers

Fixed problem taxonomy across collected reviews, always with denominators.

Communication & customer support

17%

of negative reviews in Bars / Restaurants

This business: 0.0% of all reviews (0 of 97)

How can a customer reach a person who can resolve an issue, and how quickly do you respond?

No official response from the business yet.

Examples where an issue happened — and how the business responded

Replied to 3 of 5 1–2★ reviews (60%)
CO

cobra44g

February 1, 2025Google
1/5

Prices have doubled here! Has to be new ownership. The 3x4 birthday cake used to be 2 layer and for 7-8 bucks. Now one layer and 13 dollars. Ridiculous!!

The business replied on Google · February 4, 2025

Ah, yes, the magical time when eggs were free, sugar grew on trees, and bakeries could sell multi-layer cakes for less than a fast-food meal. We sure do miss that alternate reality! Unfortunately, here in the real world, ingredient prices have more than doubled over the past four years, and we’ve never sold double-layer cakes for $7-8—unless you meant in 1975. Rest assured, we’re still under the same ownership, still baking from scratch, and still using real ingredients (not nostalgia). But if you do find a bakery selling a 2-layer cake for $7 today, let us know—we’d love to stock up!

MB

michael biddy

February 24, 2024Google
1/5

Ordered 10" cake for special birthday given 8". Be sure they understand your order Interesting reply.. Wish I could find it as humorous as you did. Not funny when not having enough cake for a 50th birthday party. Thank goodness there was a publix close by.

The business replied on Google · February 23, 2024

Dear Cake Connoisseur 🍰, First off, thank you for bringing this to our attention! At Agan’s Bakery, we aim for our cakes to not only reach your taste buds but also to measure up to your expectations—literally! 📏 We’re tickled pink (or should we say, frosted white?) by the thought of you with a tape measure in hand, ensuring cake accuracy. It’s dedication like yours that keeps us on our toes! We’re truly sorry to hear about the ‘shortcoming’ of your cake. While we can’t turn back time and add those 2 inches back, we’d love the chance to make it up to you with a cake that measures up to both your ruler and your expectations. Please drop by for a chat, a laugh, and, most importantly, a cake that’s on point size-wise. We promise to leave the tape measure out of it this time! Sweet Regards, The Team at Agan’s Bakery #MeasureTwiceCutOnce #SizeMatters #CakeGate

Social & Web Discussions
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Latest reviews

MS

Michelle Stewart

September 23, 2026Google
5/5

We have come by Agan’s Bakery for years. They do a great job with custom orders but usually we just pick right out of the case when we’re there. Always yummy and fresh 😋

Review photoReview photoReview photo
5★ Post Card
VH

vicki hall

September 15, 2026Google
5/5

No written review

GS

Ginger Seabrook

September 13, 2026Google
5/5

The best old fashioned bakery around !!!!! Cream Horns are to die for !

5★ Post Card
See all 97 reviews

Reviews on platforms

  • Google4.797 reviews1–2★: 5

Reliability

53/100Weak
Review base48 pts
Order scale+0 pts
Problem resolution+5 pts
Industry practices+0 pts
Agan’s Bakery
5.2%

of 97 reviews

Bars / Restaurants
11.7%
All businesses on Tailwind
7.9%
Website Embed & Trust Badge

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https://agansbakery.com
5/100
Agan’s BakeryTailwind Score · Mixed

★ 4.7 · 97 public reviews analyzed · 5.2% 1–2★

Ask AI about this business
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="agansbakery-com" data-layout="score-ai" data-theme="light" data-lang="en"></div>
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5★ Rating Calculator

4.7★ · 97 reviews

How many consecutive 5★ reviews Agan’s Bakery needs to reach its next rating target

Target rating:
5★ reviews needed (→ 4.8★)+49

One new 1★ review requires +13 five-star reviews to recover 4.7★.

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

Frequently asked questions

What is Agan’s Bakery's rating and real issue rate?

Across 97 collected public reviews, Agan’s Bakery has an average rating of 4.7/5 and a 1–2★ complaint rate of 5.2% (5 of 97 reviews). For comparison, the industry average issue rate is 11.7%. Its Tailwind Reliability Score is 53/100.

Does Agan’s Bakery respond to negative reviews and complaints?

Agan’s Bakery has publicly replied to 3 out of 5 negative (1–2★) reviews (60% response rate).

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