Osama Alsheblak
October 6, 2026GoogleNo written review
July–September: 7 complaints in 9 public reviews.
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 3 | 1 |
| August 2025 | 5 | 0 |
| September 2025 | 3 | 2 |
| October 2025 | 0 | 0 |
| November 2025 | 1 | 0 |
| December 2025 | 2 | 2 |
| January 2026 | 2 | 2 |
| February 2026 | 2 | 1 |
| March 2026 | 3 | 2 |
| April 2026 | 5 | 4 |
| May 2026 | 2 | 1 |
| June 2026 | 0 | 0 |
| July 2026 | 6 | 4 |
| August 2026 | 3 | 3 |
| September 2026 | 0 | 0 |
A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 15 of 28. Too few public reviews to compare with the usual level. Reviews in the last three months: 9, at least 30 needed. Reviews in the year before: 28, at least 60 needed. Latest review: October 6.
Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 3 | 1 |
| August 2025 | 5 | 0 |
| September 2025 | 3 | 2 |
| October 2025 | 0 | 0 |
| November 2025 | 1 | 0 |
| December 2025 | 2 | 2 |
| January 2026 | 2 | 2 |
| February 2026 | 2 | 1 |
| March 2026 | 3 | 2 |
| April 2026 | 5 | 4 |
| May 2026 | 2 | 1 |
| June 2026 | 0 | 0 |
| July 2026 | 6 | 4 |
| August 2026 | 3 | 3 |
| September 2026 | 0 | 0 |
39.0%
39 of 100 reviews are 1–2★ · lower is better
A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectOsama Alsheblak
October 6, 2026GoogleNo written review
Huseyin Salis
August 22, 2026GoogleI bought 4 tires and an alignment service from this place. I asked also to change the pressure sensor hitch was giving error. They told me one of the back one is also b broken. They changed two pressure sensors as soon as I left the shop the rear one start giving an error and then I called them and then they told me it is gonna go away. It went away and come back couple of times and then after a while the warning sign was always on. I went back there again and then they told me I am lying. They said They only changed one sensor and I didn’t pay for 2 sensors. They didn’t give me a receipt because I paid cash so They could discount the tax. I couldn’t prove that I paid for 2 sensors. These guys are scammers, never go there.
varun patel
August 13, 2026GoogleExtremely rude owner and has no patience when it comes to talking to customers. Never go there for undiagnosed problems/exploratory issues
Fixed problem taxonomy across collected reviews, always with denominators.
Communication & customer support
Mentioned in this business’s reviews
Share of 1–2★ reviews over all time. Lower is better.
of 100 reviews
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
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