A1 Quality Transmission & Auto Repair

A1 found the problem despite me being sure what it was. My car had all kinds of symptoms driving up Central Expressway, poor shifting, poor acceleration, and I knew it was the alternator, the battery, or the transmission. Wrong. It was ignition coils that were going bad. So thank you to A1 for getting this right, and my car drives perfectly, and it is 24 years old.

The business replied on Google · August 24, 2026

I brought my 2018 Impala to this shop after experiencing transmission issues, including RPM flare, jerking during shifting, and the car shutting off once while slowing down. I paid a $150 diagnostic fee and was told the transmission likely needed a rebuild for around $4,200. What concerned me was that I was not provided with a written estimate, detailed breakdown, or clear confirmation of internal transmission damage before a major repair was recommended. I was also told the fluid was black, but there was no explanation given regarding metal shavings, burnt smell, or other specific evidence of catastrophic failure. The owner was respectful during our conversations and did not pressure me to make an immediate decision, which I appreciated. However, because of the lack of documentation and clarity surrounding the diagnosis and pricing, I decided to seek a second opinion before committing to such a major repair. I would recommend that future customers ask for: - a written estimate - detailed diagnostic findings - confirmation of internal damage - warranty details in writing before approving expensive transmission work.

I paid 6000 to have my transmission replaced. After that my car kept stalling when taking a turn. They tried to charge me even more saying the collision sensor might need to be replaced but wouldn’t take responsibility for them breaking it since the sensor was fine before they replaced the transmission.