R

Auto

Ride-Way Auto Service & Tire Shop

4.4 of 573 reviewsGoogle
ridewayautoservice.com

Right now

July–September: 0 complaints in 2 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
July 202500
August 202521
September 202510
October 202510
November 202510
December 202500
January 202621
February 202600
March 202630
April 202600
May 202640
June 202631
July 202600
August 202620
September 202600

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 3 of 17. Too few public reviews to compare with the usual level. Reviews in the last three months: 2, at least 30 needed. Reviews in the year before: 17, at least 60 needed. Latest review: August 28.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Issue Rate

12.3%

9 of 73 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★
60
4★
3
3★
1
2★
0low
1★
9low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

AG

Anthony Gomez

August 28, 2026Google
5/5

These guys diagnosed my engine problems that other mechanic shop missed.They epaired the issus that was causing the engine problems and not charging you for extra issues that are not related to repair.

RS

Ray Soltani

August 11, 2026Google
5/5

Great service, great customer care, professional customer relations.

JP

James Peterson

June 14, 2026Google
5/5

Always up front on the parts etc...very reliable and definitely would recommend...great team

See all 73 reviews

Common problems in Auto — and Ride-Way Auto Service & Tire Shop’s numbers

Communication & customer support

Mentioned in this business’s reviews

Reviews on platforms

  • Google4.473 reviews1–2★: 9

Reliability

Average

Share of 1–2★ reviews over all time. Lower is better.

Ride-Way Auto Service & Tire Shop
12.3%

of 73 reviews

Auto
7.6%
All businesses on Tailwind
7.9%

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

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