B

Auto

Byrider Boardman

4.3 of 5100 reviewsGoogle
byriderboardman.com

Right now

July–September: 3 complaints in 50 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
July 202500
August 202500
September 202500
October 202500
November 202500
December 202500
January 202600
February 202670
March 202650
April 2026163
May 2026111
June 202680
July 2026171
August 2026272
September 202660

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 4 of 47. Too few public reviews to compare with the usual level. Reviews in the year before: 47, at least 60 needed. Months with reviews in the year before: 5, at least 6 needed. Latest review: October 16.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Issue Rate

7.0%

7 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★
88
4★
3
3★
2
2★
2low
1★
5low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

Is this your business? Claim it to connect

Latest reviews

RF

Robert Felger

October 16, 2026Google
3/5

There is no rental car they should have a couple cars for people to use when getting work done on there cars. And trying to get ahold of anyone is nearly impossible. It always just goes to voice mail not real happy with that. They didn't even call to tell me what was wrong with it they just called when it was done maybe just maybe I wanted to see if they could do some other work but no couldn't get ahold of anyone. And the final thing they didn't even to of my fluids or even wash my car when they where done so I will give you 3 stats let's try to do better shall we

CS

Corey Seitz

October 7, 2026Google
5/5

No written review

The business replied on Google · October 8, 2026

JC

Jillian Collier

October 7, 2026Google
5/5

No written review

The business replied on Google · October 8, 2026

See all 100 reviews

Common problems in Auto — and Byrider Boardman’s numbers

Communication & customer support

Mentioned in this business’s reviews

Reviews on platforms

  • Google4.3100 reviews1–2★: 7

Reliability

Average

Share of 1–2★ reviews over all time. Lower is better.

Byrider Boardman
7.0%

of 100 reviews

Auto
7.6%
All businesses on Tailwind
7.9%

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

More companies in Auto

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