S

Aesthetics & Wellness

Super Massage

4.0 of 584 reviewsGoogle

Right now

August–October: 0 complaints in 1 public review.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
August 202500
September 202511
October 202510
November 202500
December 202520
January 202600
February 202610
March 202600
April 202610
May 202600
June 202600
July 202620
August 202610
September 202600
October 202600

Too few public reviews to compare with the usual level. Reviews in the last three months: 1, at least 30 needed. Reviews in the year before: 8, at least 60 needed.

Tailwind Reliability ScoreWeak
44/ 100
Public reviews (20.2% 1–2★)44
Problem resolution & replies (0% · 0/17)+0
Industry practices (0/6)+0

Issue Rate

20.2%

17 of 84 reviews are 1–2★

5★
49
4★
14
3★
4
2★
3low
1★
14low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Common problems in Aesthetics & Wellness — and Super Massage’s numbers

Fixed problem taxonomy across collected reviews, always with denominators.

Communication & customer support

Mentioned in this business’s reviews

This business: 4.8% of all reviews (4 of 84)

How can a customer reach a person who can resolve an issue, and how quickly do you respond?

No official response from the business yet.
Social & Web Discussions
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Discussions about Super Massage on social media

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Latest reviews

MC

Momo Concord

August 1, 2026Google
5/5

No written review

MF

Monica Flores

July 21, 2026Google
5/5

Excellent service massage relaxed my muscles I am more flexible after one session. I have mad another appointment. Can't wait

5★ Post Card
MM

Maurice Mayberry

July 13, 2026Google
5/5

No written review

See all 84 reviews

Reviews on platforms

  • Google4.084 reviews1–2★: 17

Reliability

44/100Weak
Review base44 pts
Order scale+0 pts
Problem resolution+0 pts
Industry practices+0 pts
Super Massage
20.2%

of 84 reviews

Aesthetics & Wellness
11.4%
All businesses on Tailwind
7.9%
Website Embed & Trust Badge

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https://yourwebsite.com
20/100
Super MassageTailwind Score · Mixed

★ 4.0 · 84 public reviews analyzed · 20.2% 1–2★

Ask AI about this business
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="super-massage" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>

5★ Rating Calculator

4.0★ · 84 reviews

How many consecutive 5★ reviews Super Massage needs to reach its next rating target

Target rating:
5★ reviews needed (→ 4.1★)+10

One new 1★ review requires +3 five-star reviews to recover 4.0★.

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

Frequently asked questions

What is Super Massage's rating and real issue rate?

Across 84 collected public reviews, Super Massage has an average rating of 4.0/5 and a 1–2★ complaint rate of 20.2% (17 of 84 reviews). For comparison, the industry average issue rate is 11.4%. Its Tailwind Reliability Score is 44/100.

What are the most common customer complaints about Super Massage?

Among 17 negative (1–2★) reviews for Super Massage, the most frequent complaint categories are: Communication & customer support (4 reviews, 4.8% of all reviews).

Does Super Massage respond to negative reviews and complaints?

Super Massage has publicly replied to 0 out of 17 negative (1–2★) reviews (0% response rate).

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