100 reviews · Google
July–September: 0 complaints in 12 public reviews.
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 3 | 0 |
| August 2025 | 2 | 0 |
| September 2025 | 2 | 0 |
| October 2025 | 4 | 0 |
| November 2025 | 5 | 0 |
| December 2025 | 2 | 0 |
| January 2026 | 4 | 0 |
| February 2026 | 3 | 0 |
| March 2026 | 3 | 0 |
| April 2026 | 3 | 0 |
| May 2026 | 7 | 0 |
| June 2026 | 3 | 0 |
| July 2026 | 5 | 0 |
| August 2026 | 4 | 0 |
| September 2026 | 3 | 0 |
A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 0 of 41. Too few public reviews to compare with the usual level. Reviews in the last three months: 12, at least 30 needed. Reviews in the year before: 41, at least 60 needed. Latest review: October 2.
Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 3 | 0 |
| August 2025 | 2 | 0 |
| September 2025 | 2 | 0 |
| October 2025 | 4 | 0 |
| November 2025 | 5 | 0 |
| December 2025 | 2 | 0 |
| January 2026 | 4 | 0 |
| February 2026 | 3 | 0 |
| March 2026 | 3 | 0 |
| April 2026 | 3 | 0 |
| May 2026 | 7 | 0 |
| June 2026 | 3 | 0 |
| July 2026 | 5 | 0 |
| August 2026 | 4 | 0 |
| September 2026 | 3 | 0 |
1.0%
1 of 100 reviews are 1–2★ · lower is better
A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectEnvy Lawncare
October 2, 2026GoogleI looked at a few day spas to find a massage with good ratings. I was so impressed with Hygge’s website and how many options for types of massages and enhancements they have! Linzy was great! My massage was so relaxing and the whole atmosphere was very calming. I’d love to go back!
The business replied on Google · October 2, 2026
Kelly Raguse
September 22, 2026GoogleI had such a wonderful experience at Hygge Day Spa! One of my best friends and I booked massages while visiting Idaho for my 50th birthday, and it was truly one of the highlights of our trip. I highly recommend Lynsdi—she was absolutely amazing! The massage was incredibly relaxing, and the entire experience was exactly what I was hoping for during my birthday getaway. I live in California, but I’m already planning another trip to Idaho in April with my family, and I will definitely be booking another massage while I’m there. So glad we found Hygge Day Spa. I can’t wait to come back!
The business replied on Google · October 2, 2026
PM
September 21, 2026GoogleThis place has a very relaxing atmosphere. The staff are very friendly and helpful. Macey is a very knowledgeable and thorough esthetician. I highly recommend her as well as all the services Hygge offers
Fixed problem taxonomy across collected reviews, always with denominators.
Missed spots or cleaning quality
Mentioned in this business’s reviews
Share of 1–2★ reviews over all time. Lower is better.
of 100 reviews
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Aesthetics & Wellness · Cartersville
Aesthetics & Wellness · Cartersville
Aesthetics & Wellness · Surrey
Aesthetics & Wellness · Pittsburg
Aesthetics & Wellness · Surrey
Aesthetics & Wellness · Antioch
Aesthetics & Wellness · Pittsburg
Aesthetics & Wellness · Roswell
We send helpful materials once a month, along with information about discounts and special offers. No daily spam
We use your email only to send this newsletter. You can unsubscribe at any time from the link in every email. See our Privacy Policy.
How to unsubscribe from the mailing list?