R

Fitness & Gyms

Richland Golf Club

4.0 of 5256 reviewsGoogle
richlandgolfclub.com

Right now

August–October: 1 complaint in 4 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
August 202510
September 202551
October 202530
November 202530
December 202511
January 202600
February 202600
March 202631
April 202641
May 202621
June 202651
July 202640
August 202621
September 202620
October 202600

Too few public reviews to compare with the usual level. Reviews in the last three months: 4, at least 30 needed. Reviews in the year before: 31, at least 60 needed.

Tailwind Reliability ScoreWeak
40/ 100
Public reviews (13.7% 1–2★)39
Problem resolution & replies (14% · 5/35)+1
Industry practices (0/6)+0

Issue Rate

13.7%

35 of 256 reviews are 1–2★

5★
111
4★
83
3★
27
2★
17low
1★
18low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Common problems in Fitness & Gyms — and Richland Golf Club’s numbers

Fixed problem taxonomy across collected reviews, always with denominators.

Communication & customer support

Mentioned in this business’s reviews

This business: 1.2% of all reviews (3 of 256)

How can a customer reach a person who can resolve an issue, and how quickly do you respond?

No official response from the business yet.

Examples where an issue happened — and how the business responded

Replied to 5 of 35 1–2★ reviews (14%)
CH

Chase

August 9, 2026Google
2/5

I come to Richland a lot due to it being the most convenient course to go to. I will not be coming back. The courses condition is generally in pretty bad shape. Surprisingly, today, it was in pretty good shape. On the weekends, it’s overpriced and overbooked. The members are generally rude and have no etiquette at all. If you’re a single, you’re going to have a 6+ hour round. The conditions are generally too embarrassing to invite my friends. It takes me 30 minutes to get here, and I’ll spend the extra time to go somewhere else.

The business replied on Google · August 10, 2026

Hi Chase, thank you for taking the time to share your feedback and for choosing Richland Golf Club regularly in the past. We’re sorry that your overall experience has not met the standard you should expect from us. While we’re glad the course conditions were better during your most recent visit, we understand your concerns about consistency, weekend pricing, booking levels, pace of play, and golfer etiquette. Every guest should feel welcome and be able to enjoy a respectful, well-managed round. We are reviewing our course maintenance, tee-time scheduling, and on-course monitoring to improve these areas, particularly during busy weekend periods. We would appreciate the opportunity to learn more about your recent visits. Please contact our management team directly with the date and approximate time of your round so we can address the specific concerns. We value your past support and hope we can earn back your confidence in Richland Golf Club.

BR

Brian Rapp

June 19, 2026Google
2/5

Haven’t played here for a while and I was very disappointed in the condition of the golf course. The sand traps were mostly dirt traps as few of them had any sand. The fairways were in terrible shape. There were no ball cleaners just the post where they should be sitting. For the cost of this golf course I would expect a little more pride in the maintenance of the course. Probably will be a while before I would come back.

Review photoReview photoReview photo

The business replied on Google · August 10, 2026

Hi Brian, thank you for returning to Richland Golf Club and taking the time to provide detailed feedback. We’re sorry the course conditions during your visit did not meet your expectations. Your concerns regarding the bunkers, fairways, overall maintenance, and placement of the newly planted trees have been shared with our grounds team. We understand that golfers expect a well-maintained course and good value for their visit, and we are continuing to work on improving the consistency of our playing conditions. We appreciate your honest comments and hope you’ll consider giving us another opportunity to provide you with a much better experience in the future.

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Latest reviews

RK

Russell Kerns

September 20, 2026Google
5/5

Wonderful course. Merchandise was not up to par.

5★ Post Card
RB

Richard Browne

September 18, 2026Google
5/5

A very nice layout with this course. But be careful putting on these fast greens.

5★ Post Card
BO

Bond

August 20, 2026Google
4/5

Fantastic golf course, great conditions and the staff maintains the greens well. Great food and drinks at the club house grill.

Review photoReview photoReview photo
See all 256 reviews

Reviews on platforms

  • Google4.0256 reviews1–2★: 35

Reliability

40/100Weak
Review base39 pts
Order scale+0 pts
Problem resolution+1 pts
Industry practices+0 pts
Richland Golf Club
13.7%

of 256 reviews

Fitness & Gyms
9.0%
All businesses on Tailwind
7.9%
Website Embed & Trust Badge

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https://richlandgolfclub.com
14/100
Richland Golf ClubTailwind Score · Mixed

★ 4.0 · 256 public reviews analyzed · 13.7% 1–2★

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5★ Rating Calculator

4.0★ · 256 reviews

How many consecutive 5★ reviews Richland Golf Club needs to reach its next rating target

Target rating:
5★ reviews needed (→ 4.1★)+29

One new 1★ review requires +3 five-star reviews to recover 4.0★.

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

Frequently asked questions

What is Richland Golf Club's rating and real issue rate?

Across 256 collected public reviews, Richland Golf Club has an average rating of 4.0/5 and a 1–2★ complaint rate of 13.7% (35 of 256 reviews). For comparison, the industry average issue rate is 9.0%. Its Tailwind Reliability Score is 40/100.

What are the most common customer complaints about Richland Golf Club?

Among 35 negative (1–2★) reviews for Richland Golf Club, the most frequent complaint categories are: Communication & customer support (3 reviews, 1.2% of all reviews); Lateness or rescheduling (3 reviews, 1.2% of all reviews); Damaged items or surfaces (1 reviews, 0.4% of all reviews).

Does Richland Golf Club respond to negative reviews and complaints?

Richland Golf Club has publicly replied to 5 out of 35 negative (1–2★) reviews (14% response rate).

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