Ask Tailwind about Crunch Fitness - Granite Bay

Issue Rate
12.0%
32 of 266 reviews are 1–2★lower is better
4.3/5
Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star
175
4-star
46
3-star
13
2-star
5low
1-star
27low
Number of orders
0
Total Reviews
266
Low ratings
32
?How do we calculate TailwindScore?
C
Fitness & Gyms

Crunch Fitness - Granite Bay

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Aggregated statistics from all platforms

Google reviews
Issue Rate
12.03%
4.30/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star
175
4-star
46
3-star
13
2-star
5
1-star
27
Number of orders
0
Total Reviews
266
Low ratings
32

Reliability Score

Weak
Trust Score32/100

Comparison with the industry

lower is better

Probability of issues per order

This business
12.0%
Average: Fitness & Gyms
6.7%
All businesses on Tailwind
13.3%
You're 46% better than the industry average!

Latest reviews

See all 266 reviews
JM
Justin Michaels
Sep 11, 2026
1/5

This place is disgustingly greedy. The plans get more expensive without any clear notice. And on the last month I was charged for the membership fee, and then when I cancelled I had to pay the membership fee twice. It’s basically the scummiest thing I’ve ever encountered with a place like this. How are you gonna charge me just to stop going? Actually pathetic business. Congrats, you made someone hate you guys forever.

PC
Puneet Chopra
Aug 18, 2026
5/5

No written review

CM
Chaya M Zwiebel
May 6, 2026
5/5

No written review

NM
Nw Me
Apr 28, 2026
1/5

I have been working out at this gym 6 years and I was finishing a cool down right in this corner by window. This trainer Aiden (employee) said “You got to move!” his class was feet away and I was not any bother to any of the ladies that what huddled near him listening to his advice. He directed so rudely with no explanation and couldn’t handle a person doing a cool down my window. Rude rude rude employee! So embarrassing. Even the other gym guests were like what’s his problem. I was in that corner by the foam block (he was not using and the rack, window. Geez. Grumpy rude Aiden!!! All the other group trainers allow you to discreetly grab a weight or work outside their little ring. I never seen anything like this! This guy has no gym ettique or discretion. He could of quietly said something quietly and no be so humiliating and also everyone else and their mother is allowed to work out quietly near group training- why am I not allowed in the general vacinity at all. Heartless guy!

Review photoReview photo
CK
Cindy Koenig
Apr 10, 2026
4/5

Clean gym. Lots of equipment. Helpful staff.

DK
Daniel K
Apr 2, 2026
1/5

Sadly, I have to write this, but so many people are not aware of the ai/facial recognition cameras that are tracking them!! Again, this review has nothing to do with the staff/service of Crunch Fitness per se, but with the recently installed Flock ai cameras that are scanning every man, woman, and child entering and exiting this shopping center. Why does Flock, a private company ran by Peter Thiel, need to be sending our footage to Ai that is building a pattern of life model with FACIAL recognition?!... P.s. these cameras are also known to share information with Border Patrol, ICE and other federal agencies. I used to spend so much time at Crunch, El Sombrero Taqueria (the best :/ ), and the super sweet new Nugget, but not anymore! DO NOT SHOP here if you value your 4th Amendment and privacy rights and you do not want your way of life tracked by Ai/Facial Recognition technology : ) I will come back when the cameras are down..

Review photoReview photo
RS
Rodney Stillford
Mar 5, 2026
5/5

No written review

ММ
Марк Марценюк
Feb 7, 2026
4/5

No written review

CB
Constantine Bruce
Jan 13, 2026
3/5

No written review

GA
Gaby
Dec 5, 2025
2/5

I love crunch and recently moved to the area so I had to find a new gym and I love the area but the employees are never on the floor helping out.

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