P

Auto

Payless Tire

4.6 of 5100 reviewsGoogle

Right now

July–September: 0 complaints in 14 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
July 202531
August 202510
September 202510
October 202540
November 202510
December 202510
January 202610
February 202620
March 202611
April 202620
May 202650
June 202610
July 202650
August 202630
September 202660

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 2 of 23. Too few public reviews to compare with the usual level. Reviews in the last three months: 14, at least 30 needed. Reviews in the year before: 23, at least 60 needed. Latest review: September 29.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Issue Rate

10.0%

10 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★
80
4★
8
3★
2
2★
4low
1★
6low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

KP

Kimo P A

September 29, 2026Google
5/5

Bought tires from them many times. Fair price and great service. Mario the Manager knows his inventory by memory. Pretty impressive! I believe the nice lady in the office, kathy might be an owner. She is so nice and I always enjoy talking to her. About a week ago we needed set of tires for my ladies suv. Hard size to find for set of used tires. But they always have them in stock. I was busy and she took her suv in and everyone was helpful and courteous. Great set of tires at great price. She was extremely impressed and told me "now I know why you really like this tire shop". Our son drove all way from Denton to buy a set of new tires for his car here also. He was also impressed with them.

The business replied on Google · September 30, 2026

DW

Dyquarius Watts

September 24, 2026Google
5/5

Kathy was very great to me great customer service and I will be back to see her thanks

The business replied on Google · September 24, 2026

SA

saliva

September 15, 2026Google
5/5

I've always had a great experience here. The entire staff does a great job and more importantly, when the budget requires it, you can find a solution at Payless Tire. Google came back and said that I needed to add more detail. As a reader of this review, do you really want to know that I purchased a used Nitto 255/80R20 to serve as a taller spare tire relative to my aftermarket tires and wheels? I wonder if this is enough additional detail to not be called out by Alfabeto?

The business replied on Google · September 16, 2026

See all 100 reviews

Common problems in Auto — and Payless Tire’s numbers

Communication & customer support

Mentioned in this business’s reviews

Reviews on platforms

  • Google4.6100 reviews1–2★: 10

Reliability

Average

Share of 1–2★ reviews over all time. Lower is better.

Payless Tire
10.0%

of 100 reviews

Auto
7.6%
All businesses on Tailwind
7.9%

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

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