Ask Tailwind about Heights Cleaners

Issue Rate
30.3%
10 of 33 reviews are 1–2★lower is better
3.5/5
▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star
15
4-star
5
3-star
3
2-star
1low
1-star
9low
Number of orders
0
Total Reviews
33
Low ratings
10
?How do we calculate TailwindScore?
H
Home Services

Heights Cleaners

Aggregated statistics from all platforms

Google reviews
Issue Rate
30.30%
3.50/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star
15
4-star
5
3-star
3
2-star
1
1-star
9
Total Reviews
33
Low ratings
10

Reliability Score

Weak
Trust Score28/100

Comparison with the industry

lower is better

Share of 1–2★ reviews

This business
30.3%
Average: Home Services
26.0%
All businesses on Tailwind
9.9%
Better than 4% of businesses on Tailwind

Rating dynamics

Google

Average rating per platform, by fetch snapshot

3.03.54.0Sep 1Aug 1Feb 1Google 3.48

Latest reviews

See all 33 reviews
SD
Steven Dublin
Feb 22, 2026
4/5

No written review

TW
Tiara Willingham
Jan 9, 2026
1/5

Bad business charged $30 to hem a single garment. And did not do a good job. Garment is completely worse than before the hem. I asked to redo it over and she denied to do it. Then I asked for a refund and also denied. Lady in there is rude and disrespectful to customers. I asked nicely for it to be redone and she wouldn’t do it. And was shouting no she cannot redo it. Will never support this business again.

LR
Laura Richards
Oct 31, 2025
5/5

Did a great job with my skirt & prices extremely reasonable

BK
Bill Kneass
Aug 11, 2025
5/5

No written review

SD
Steve Dinnella
Jun 30, 2025
4/5

No written review

GG
Gabe Green
May 25, 2024
1/5

Called multiple times and the guy answered with an attitude and hung up on me for literally no reason while saying hello.

PE
PENGUiiNBiiTCHEZZ
Sep 16, 2023
3/5

No written review

AI
Anthony Island
Sep 1, 2023
1/5

I asked for dry clean and they machine washed my stuff smh now my stuff is faded never again plus I could washed my own for 6 dollars

AN
Alex Neang
Jul 16, 2023
1/5

It takes a lot for me to write a review good or bad. I paid for the dry cleaning when I dropped off my clothes. Paid in cash, got a receipt. Picked up my clothes, and the sweetest little lady helped me and told me I owed her for the tab morphed into the rudest person ever after I told her that I had already paid. Showed her the receipt and she said well the computer says that you didn’t. I was calm until she said, “ let this be a lesson for you to learn and not pay before”. Then yes I lost my temper. I didn’t call her names. But in the end I paid a second time for the service because I had a funeral to go to and had no choice. Get home and find that my clothes had holes with sear marks surrounding them. Wife told not to go back and fight them because they’re always right even when they mess up. Also I’m writing this 12 hours later. You’d figure one would have calmed down by then, but that’s how disrespectful they were. I did learn my lesson. Check ratings before you use this place.

DH
Dwight Hydrick Jr.
Apr 9, 2023
5/5

My shirts came out great

Subscribe to our newsletter

We send helpful materials once a month, along with information about discounts and special offers. No daily spam

We use your email only to send this newsletter. You can unsubscribe at any time from the link in every email. See our Privacy Policy.

How to unsubscribe from the mailing list?