80 opinii o Reliable Collision & Painting

Took longer than advertised, several things were not fixed when I got it back, and then the next day the car broke down. Also the owner does not communicate well.

Excellent customer service, Reasonable, and did a phenomenal job on my Trailblazer!

Firma odpowiedziała w Google · 29 września 2026

This man is a scammer and a fraud! I went to his shop for body work because the quote was the lowest in town. Now I see why. He also had to install a radiator and this is where the problems start. First he does everything in his power to make sure I can’t start the car and get it to operating temp so see if the radiator’s cooling fan kicks in. He went as far as to purposely drain the battery so after paying him I had to push my own car out of his shop. Once I got the battery in and started it I quickly realized it was a botched install because the fan never kicked in. I also discovered that he filled it with water instead of antifreeze. This scammer doesn’t even do the work he farms it out to workers whose qualifications are dubious at best. He acts like he does the work when he doesn’t know what he’s talking about. When I told him I wanted to test the car before paying he said there wasn’t a radiator installed and that there was only body work done to my car. He didn’t know because he didn’t do the work. His mechanics are randoms that he prob picked up at Home Depot for day labor. BEWARE OF THIS SCAMMER! Update: the fan module on the radiator he put in the car was faulty. He uses salvage yard parts that he prices as new. He doesn’t even have the integrity to test them before he puts them in.

Ralin is so genuine and honest! He has done great work on my car and everyone I have sent to him! Highly recommend !

Rilan and his people did a remarkable job on my 2006 Saab. The front spoiler was badly damaged and now it looks brand new. I honestly don’t know how they did it. They also did an incredible job bringing the headlights back to life. It looks like a new car from the front. It was a pleasure working with them. I’m so glad I found them because no one else wanted to work on my car.

Hands down the best most professional collision shop in the area. Very considerate of my time

The paint of my Honda Accord 2013 went bad, particularly for the hood. So I brought my car here to Ralin to quote for the price for the repair, got a reasonable price so decided to proceed with the work. Turns out my hood has been rusted so bad that it is not worth repairing but instead Ralin just replace the hood with no extra charge. The rest of the paint repair is also done with great care and fast, and the quality of the pair looks excellent. Definitely recommend this place for the car body work.

will recommend this place to all of my friends and family in the area. had such a pleasant and quick experience this morning, pulled my car up, explained my problem, and they solved it within minutes. and i was not overcharged at all. truly an honest business and i hope nothing happens to my car again but if it does i will be returning to reliable.

I took my Toyota Corolla into Reliable and had an excellent experience. They gave me a reasonable estimate and then did a quick and complete repair of my badly damaged car. It looks great and drives great. I would highly recommend them.

Good work and keep it up 👍

Your insurance company does not have your best interest at heart. Go see Ralin before you go to the place your insurance company wants to send you.This man knows the auto repair business, and his experience will save you a lot of trouble. The shop does quality repairs at a reasonable cost. In my experience, he will offer you honest answers and work with you for a quality repair at a fair price.

Ralen is super nice, and does a wonderful job. We've had several cars repaired and painted and are very happy with the work and customer service.

I call to get an estimate on auto parts to be painted, the person who answered the phone,practically shouted at me asking me for what kind of car while I was still talking and giving him the information, very unprofessional, think twice before going to this place, with that kind of attitude, that tells me that they don’t care…

Terrible customer service experience with Ralin. Would never ever recommend the shop to a friend. I went to his shop because people from Murray's recommended him, but Ralin was so rude and would yell at me in front of other customers. We got off the wrong foot because I received two quotes from him on the same car, and he acted like I was trying to scam him of free quotes. I tried to explain what happened, but he wouldn't trust me. Like I really only went because people from Murray's recommended him... Additionally, he was sketchy about the cost as upon asking for additional details from the invoice quote he gave me, he said "Trust me or go find another place." I believe he was fed up of all the questions I had about the car, and how we got off the wrong foot; but that is no way to treat someone who is being polite and just worried about money. The cost he gave me did seem good so I went ahead with it and had the car fixed. The job was well done, but damn I will never go back.

Got it repaired quickly and looked good I do recommend them.

Brak treści

Just called to get information about a repair, very rude over the phone. Beware

" A Wise Man Will Change, A Fool Will Never Change...." "Also expect to wait for him at least 30min any time you go to his shop bc he is not there when he says he will be or during the hours he has listed..." "Ralin wasted my time. His communication skills are very poor, the first three weeks my car was there I was calling him to get updates on my car. He was very blunt and straight to the point and I can appreciate that trait. But he was ignorant. I told him from the beginning what I wanted done; when he gave me my quote it was with an excessive about of work that we never talked about...I ended up wasting a whole month with my car not even being touched." "This place is absolutely horrible. I had called on Monday to make an appointment for Friday and spoke with Ralin who was rude, inconsiderate, a liar, and lazy..." "Very rude, no patience, poor response, no courtesy whatsoever..." "All in all, I don't trust this body shop to do anything at this point, let alone appropriately repair my car. I sincerely wish I had taken it elsewhere..." " This was the rudest person I have ever met to try and do business with. He claimed he could not see the vandalism on my vehicle and didn't want anyone on his staff to try and help him see the scratches therefore he said he could not help me. Not recommended..." "I dont know who the old man was(i believe he's the owner) but he is definitely the rudest and most disrespectful person i've ever encountered in my life..." I write this with trepidation, but these comments should have sealed my opinion before I took my truck to this old, CONDESCENDING, ARROGANT, IGNORANT, STUBBORN, and DISREPECTFUL OLD MAN. Being an "ELDER" one would assert that he would a have a level of decoreum and respect. I have dealt with this CANTANKEROUS MAN in the past, and tolerated him, but this MAN assumes that he KNOWS IT ALL, is a bad listerner, and EXTREMELY MOODY. Let me say this, YOUNG, MIDDLE-AGED OR OLD, you disrespect me, you can get this work. I asked this ignorant man about getting my bumper painted for my truck, as I invested a lot of money on repairs. He told me he would do it for cash for $350 with the bumper on or lower. I'm a busy man as professional, and father. He told me to come back later because his help was out, and he would do the job one day this week. He asked if I could drop it off on Wednesday, I told him I had to go out of town, and would do it Thursday. Because I'm busy, I called back and he was not there, as he was getting supplies I assume, the YOUNG MAN was VERY RESPECTFUL AND PROFESSIONAL, as I find it odd, that a young person is more respectful than this MAN. I asked him if I could bring my car Tuesday instead of Thursday, and took care to ensure that it was not an issue, and he said SURE. I called the owner to verify the price for clarity, and he had an attitude, and was short. He changes the price, and says that he thought I had the bumper off, why in HELL would I take the bumper off? I asked this MAN to give me a price, he said he would call me back, as he appeared to have an ATTITUDE. I call back, the young man answers the phone, and goes to the paint booth to give my request, the OLD CANTANKEROUS MAN tells the YOUNG MAN WHICH WAS VERY CONDESCENDING TO PICK UP HIS KEY! Shocked, and Angry, I guess this fool thought I wanted a NEGROE HOOK-UP, but I didn't, as a CONSUMER YOU SHOP AROUND for FAIR DEALS, I WANTED TO CEMENT THE DEAL SO I COULD PLAN. As a Black Man, I strive to SUPPORT GOOD BUISNESS, but more importantly Black Owned Buisnesses. But this fool, got me confused, I will NEVER SUPPORT OR ADVISE ANYONE TO THIS IGNORANT, ARROGANT, CONDESCENDING OLD MAN. I need to you understand this Ralin, my education is SUPERIOR TO YOURS, and the WAY I treat people. Take that BS attitude back to Jamaica, and New York. This is the South, but if you want direct, I will give you DIRECT! And save me the programmed BS about you are sorry and you will reach out. If you don't want to give customers good service, go out of BUISNESS!

Ralin is an amazing! His work is perfect. He's totally honest and will help you in any way. I've had three different cars over the last decade I've had him fix. I will always go to Ralin for my auto body repair needs!

Good service and quick. Very honest and educated his customer as he made the necessary repairs. I chose this shop after MJ Nissan Collision Center held my car for 1 month and hadn't even estimated it yet! He ordered the parts and got to work quickly and had our car back to us in less than a month! Only advice I have is to not force credit card processing fees on customers. It was a big inconvenience to get large sum of cash out the bank on a federal holiday.