Laryssa Kundanmal
12 października 2026GoogleKarl was a pleasure to work with! I got the car back today and the body work was exceptional. Highly recommend IAB.
Firma odpowiedziała w Google · 13 października 2026
Laryssa Kundanmal
12 października 2026GoogleKarl was a pleasure to work with! I got the car back today and the body work was exceptional. Highly recommend IAB.
Firma odpowiedziała w Google · 13 października 2026
Vicki Finkelstein
4 września 2026GoogleThe experience could not have been better. After our car was sideswiped by an 18-wheeler, we were concerned about the difficulty of restoring it well. From dealing with our insurance company adjuster, to dealing with the car rental company on our behalf, to dealing with us and our car, Karl was efficient, friendly, helpful, and made the process truly easy and seamless. The quality of the work appears to be excellent, and their pricing was reasonable. Even our insurance adjuster commented that they were easy to work with. I hope I don't need their autobody repair services again anytime soon, but if I do, I would go out of my way to use them again.
Firma odpowiedziała w Google · 5 września 2026
Lawrence
29 sierpnia 2026GoogleI worked with their Bethesda MD office and was very pleased. Quality of work is excellent and Karl kept me informed throughout the process. Most importantly, they are a very effective advocate on your behalf when dealing with insurance companies.
Firma odpowiedziała w Google · 29 sierpnia 2026
Suzanne Fine
18 lipca 2026GoogleVery happy with my bumper replacement. They did a nice job and stuck to the estimate that I was provided ahead of time. The location to pick up and drop off in downtown Bethesda was also very convenient. Karl was helpful and kept me updated during the week they had my car for the repairs. I recommend them, and will definitely come back in the future.
Firma odpowiedziała w Google · 20 lipca 2026
Jo Ann
17 lipca 2026GoogleKarl was very responsive and communicative
Firma odpowiedziała w Google · 20 lipca 2026
Gabriel
2 lipca 2026GoogleI chose Imperial Auto Body in Bethesda based on their reviews, and it was absolutely the right call. Karl provided excellent, personable service from start to finish. My car was repaired beautifully, and they even detailed it before returning it to me, a nice touch I didn't expect. They also work seamlessly with Enterprise car rental, so I was able to drop off my rental car right on site, which made the whole process incredibly convenient. On top of that, their repairs are guaranteed for the lifetime of ownership, as long as you're the original owner at the time of the repair. Highly recommend this shop. They really deserve the recognition!
Firma odpowiedziała w Google · 6 lipca 2026
Tracy Hall
27 czerwca 2026GoogleImperial Auto Body of Bethesda did a great job repairing damaged bumpers on our Lexus sedan. Karl was a pleasure to work with: confidence-instilling, on top of the job, and very clear on discussing our various options. He and his team accomplished the work on time, as promised, and we found the cost very reasonable. I've already recommended a friend whose car needs some body work to his business. Two thumbs up!!
Firma odpowiedziała w Google · 28 czerwca 2026
Mara Rosenberg
24 czerwca 2026GoogleBrak treści
Firma odpowiedziała w Google · 24 czerwca 2026
Jeff Kuhn
30 maja 2026GoogleExcellent customer service and excellent work!
Firma odpowiedziała w Google · 3 czerwca 2026
Becky Levine (Rebecca)
19 maja 2026GoogleEasy pick up and drop off. Karl explained everything and was able to give a quote within a range that depended on a few yet unknown variables. He followed up when the job was about to start with an updated quote. It was done earlier than expected. Such a bonus to be right here in Bethesda. Car looks brand new again. Thanks!
Firma odpowiedziała w Google · 27 maja 2026
Evangeline Nash
22 kwietnia 2026GoogleThis review is long overdue, but I wanted to make sure I recognized the outstanding service I received from Karl at Imperial Auto Body of Bethesda. From start to finish, Karl made the entire repair process for my Jeep smooth and stress-free. He kept me informed every step of the way, answered all my questions, and genuinely cared about making sure everything was done right. The quality of the repair was excellent, and my Jeep looks as good as new. What really stood out, though, was Karl’s professionalism and customer service—he went above and beyond to make sure I felt taken care of. Highly recommend Imperial Auto Body of Bethesda and especially Karl, if you want honest, reliable, and top-notch service!
Firma odpowiedziała w Google · 27 maja 2026
Pamela Sislen
21 kwietnia 2026GoogleAbsolutely the best from the moment I met with Karl! Seamless from the beginning. Highly recommend Karl and his team. Back again and great again!
W Payjr
5 kwietnia 2026GoogleVery informative, communication was excellent, convenient
Firma odpowiedziała w Google · 10 kwietnia 2026
Sheryl Fiegel
6 marca 2026GoogleAccessible and kept me up-to-date on progress for the job. The finished product was excellent. I would definitely recommend.
Firma odpowiedziała w Google · 10 marca 2026
David Ferguson
13 lutego 2026GoogleMy experience of auto body repair shops is, happily, limited, but my interactions with Imperial, all through Karl, have been excellent - and the quality of the repair itself was superb. I recommend them highly.
Firma odpowiedziała w Google · 14 lutego 2026
robert capria
9 grudnia 2025GoogleKarl kept us informed about the progress of the work being done. It came out great and I highly recommend imperial auto body shop!
Firma odpowiedziała w Google · 9 grudnia 2025
Emil Sanamyan
6 grudnia 2025GoogleProfessional and reliable. Recommended.
Firma odpowiedziała w Google · 8 grudnia 2025
Noura Salman
30 listopada 2025GoogleIMPECCABLE WORK AND COMMUNICATION! Karl, you were a pleasure to deal with. I dropped off my car @ the Bethesda location, they replaced and painted the entire front bumper on my 1-of-a-kind car which is The White Arrow a 2015 SL 550 which is only 1 of 400 cars that were made, and it was ready in just over 1 week!
Firma odpowiedziała w Google · 1 grudnia 2025
Gloria Vanderhorst
24 listopada 2025GoogleKarl was excellent in keeping us informed about the repair process. He was very effective in working with a difficult insurance company and managed to get the repair walked through their process successfully. The quality of their work was excellent.
Firma odpowiedziała w Google · 26 listopada 2025
Peter Mellen
9 listopada 2025GoogleGreat service by Karl Poochikan, arranging for job to be done, and superb bodywork by Imperial!
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