100 opinii o Brooks-Huff Tire & Auto Centers

Have been taking my cars here for over a decade and they always take great care of me! Fair pricing, quick service and great communication.

Firma odpowiedziała w Google · 9 października 2026

My friends car need to be looked at for a strange noise! This group has a waiting room w/ a flat screen & coffee/tea! If the work will take a long time,they offer to take you to a destination nearby( like the Mall) so you don't get bored waiting!

Firma odpowiedziała w Google · 17 września 2026

Brak treści

Firma odpowiedziała w Google · 15 września 2026

Tim and his guys always treat me with great service and respect. I would recommend coming here for your auto work.

Firma odpowiedziała w Google · 6 lipca 2020

Tim and the crew are absolutely fantastic, not only are they fast, and knowledgeable, but they got me the best price on tires and got me in immediately. Won’t be shopping tires anywhere else from now on.

Firma odpowiedziała w Google · 15 września 2026

Honest tire shop

Firma odpowiedziała w Google · 10 lipca 2026

Thanks Jeremy for excellent service 5/1/26. Great start to the day!

Firma odpowiedziała w Google · 14 maja 2026

Today I went in to get my oil filter housing replaced on my 2019 dodge challenger and I couldn’t have been more impressed by the level of service I received. The front desk men are very polite and attentive. And they give accurate estimations of when work will be completed. I had my car back the same day! Also the mechanics are very clean when they do work. There were no oil marks from replacing the part on my paint. I can’t recommend these guys enough. I am over the top impressed!

Firma odpowiedziała w Google · 14 maja 2026

Great service & communication. Highly recommend.

Firma odpowiedziała w Google · 25 marca 2026

Highly recommend Brooks Huff/Towson, I have had all of my cars serviced and repaired for years here!! Customer service is outstanding! I mostly seem to deal with Matt Sheeler he is always very attentive and informs me of what is needed in detail! My most recent visit, I had to have my car towed late at night with 2 flat tires. I was contacted the very next day and my vehicle was ready in no time! HIGHLY RECOMMEND!!

Firma odpowiedziała w Google · 25 marca 2026

After 15 years of loyalty and visiting from over an hour away, it saddens me to say I will no longer be returning. I came in for a simple oil change and had a reservation at noon. I called ahead of time it seemed that everyone was on the same page. Upon arrival to our appointment, we were told we had to wait for two hours? Odd for an oil change but we will be patient, this place has never done us wrong. The shuttle isn’t in service and we simply won’t be sitting there for that long so Ubers somewhere and back were a must. Three hours passed and we had no word from them. We come back to see that they didn’t move the car an inch, nothing happened! They said they can do the change in 15 minutes if I wait, at which now I am getting skeptical. Their apologies were entirely lack luster, it’s like they didn’t even see the issue. They even had the audacity to tell us that people wait for the doctors office, so waiting for car maintenance is the same. Not only have I never waited that long for any reservation EVER, but how ridiculous is it compare the wait for a doctor to the wait for an oil change. These workers knew us and have known us for years. The loyalty we had to them was blatantly obvious. What had changed that made them so careless about this entire situation? Disappointed more than angry. Left without service, will not return.

Firma odpowiedziała w Google · 13 stycznia 2026

“I had an amazing experience here. I came straight from work—I’m a nurse—and my tire was completely flat. The first shop I tried was unprofessional and unhelpful. I called Brooks, and they told me it would take about an hour, but they had me taken care of in under 30 minutes. They checked every possible option to save me money, got me a new tire, and had me back on the road quickly. Definitely recommend.”

Firma odpowiedziała w Google · 16 lutego 2026

I have been to this shop 2-3times before so I honestly wasn’t expecting this but I went in on a weekday making complaints about grinding noises with my brakes . I came in & got the car inspected , they have told me that it was my steering coupe and bangs , front caliper , rotors , brake hoses that needed to be replaced . Something just didn’t feel right , I immediately went to the shop and paid a “ drop fee” and received my car back . I got two second opinions , one from a shop up the street and a mobile repair company . They both stated it was just my brakes and they were full blown trying to upcharge you for things you absolutely did not need (which I included a social media post from the gentleman who did my work , the invoice they gave me ) . Moral of story is don’t come here! Just ridiculous

If you’re looking for a reliable trustworthy and honest shop, this is it. Tim and team are excellent. When I bring any of my cars here I know it is in good hands and the service is honest and fair.

Firma odpowiedziała w Google · 16 lutego 2026

UPDATE: I had initially written a bad review for Brooks-Huff In Towson off York Rd. for damaging the finish on my wheels when I came in for a balancing service. I was very disappointed and upset with my impression of this business. Tim rang me a call over my cellphone earlier and I had missed his call, he left me a nice voicemail stating that he is very sorry about this incident and that he had read the review. He ensured that he would take care of this issue and this is not an accurate representation on how their business operates.Tim explained that he will be gone for the week but to call back the following week to schedule something for them to take care of the issue. I am very appreciative for them owning up and offering to fix the damage they have done, especially because not a lot of businesses would do the same in our day and age. Brooks-Huff Tire & Auto Center in Towson is now a stand out to me and I am very pleased that they offered to fix the damage. My recommendation has changed and so has my outlook on this business just for offering to make things right. I advocate that you offer your trust and service needs to Brooks-Huff's Towson, they will take care of you. Thank you Tim, gained back a long-term customer. Will update pictures when I get back the car.

Fantastic service always. We trust Brooks Huff with all our vehicles and have for decades!

Firma odpowiedziała w Google · 2 listopada 2025

Needed a tire plugged for a nail. Came in and mentioned I had a meeting in an hour. Was out in 30 minutes. Fantastic, quick and pleasant service!! Hard to find these days!

Firma odpowiedziała w Google · 29 września 2025

The Team is always helpful ..Customer service is Great and knowledgeable about my vehicle. Great Job !

Firma odpowiedziała w Google · 29 września 2025

I bought 4 unidirectional Goodyear tires last year that came with a rebate & free tire rotation every 5K miles. Every 6K miles, I bought it in, & added an oil change 3 times. Customer service & appointment managment is exceptional, BUT!! A few days later, I noticed they didn't rotate them on the 1 visit, & on the second visit I mentioned it, & they still didn't rotate them! They only rotated my tires on the 3rd time after I mentioned it AGAIN & after 18K miles. Now, my front tires have 6/32" & the rears are at 9/32". That means I can't rotate the tires for another 18K miles. The whole point of rotating the tires is so they have even wear!! Make sure to mark your tires BEFORE going in for a rotation!!

I am going to update my review with yet another lovely interaction with Brooks-Huff. After hitting a speed bump, I found a metal piece laying on the road. I was 90% sure it was not from our car, but to be 100% sure, I stopped by the shop (no appointment). They were able to squeeze me in, checked the car, and confirmed that the piece was not from the car — they didn’t even charge me for the check-up. It's so refreshing to find a business that values honesty and customer care like they do. ------ I used their service first time in 2019 when I moved to Maryland for state inspection, and have been a customer since. Quick, honest, professional service as others have mentioned. I wanted to write this review just to point out one thing - there is a diaper changing table at their restroom! I am not sure whose idea it was to have that installed, but thank you! I got a flat tire today, and had to wait there while getting a new one installed with my toddler. I was dreading changing him, I am not going to lie. I opened the door, and there it was. A diaper changing table with liners! They even had the liners!!! Thank you to whomever thought of installing and stocking the diaper changing table.

Firma odpowiedziała w Google · 2 czerwca 2022