Ask Tailwind about Sun Air Conditioning & Heating

Issue Rate
1.1%
3 of 285 reviews are 1–2★lower is better
4.9/5
▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star
271
4-star
5
3-star
6
2-star
1low
1-star
2low
Number of orders
0
Total Reviews
285
Low ratings
3
?How do we calculate TailwindScore?
S
Home Services

Sun Air Conditioning & Heating

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Aggregated statistics from all platforms

Google reviews
Issue Rate
1.05%
4.90/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star
271
4-star
5
3-star
6
2-star
1
1-star
2
Total Reviews
285
Low ratings
3

Reliability Score

A+
Trust Score98/100

Comparison with the industry

lower is better

Share of 1–2★ reviews

This business
1.1%
Average: Home Services
3.1%
All businesses on Tailwind
5.8%
Better than 60% of businesses on Tailwind

Rating dynamics

Google

Average rating per platform, by fetch snapshot

4.55.0Jun 1Sep 1Google 4.90

Latest reviews

See all 285 reviews

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