S

Auto

Silver Lining Collision

4.8 of 5100 reviewsGoogle
slcollision.com

Right now

July–September: 0 complaints in 15 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
July 202540
August 202562
September 202550
October 202561
November 202560
December 202550
January 202660
February 202630
March 202671
April 202620
May 202641
June 202670
July 202660
August 202630
September 202660

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 5 of 61. Too few public reviews to compare with the usual level. Reviews in the last three months: 15, at least 30 needed. Latest review: October 15.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Issue Rate

5.0%

5 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★
94
4★
0
3★
1
2★
0low
1★
5low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

CS

Caitlyn Scislowski

October 15, 2026Google
5/5

My car was hit while parked, so I came to Silver Lining Collision already dealing with a major inconvenience. Despite that, the whole experience was a 10/10. Maria took care of everything from start to finish. All I had to do was make the initial appointment and drop off my car, and she handled the rest. The quality of the work is excellent, and the door and fender replacement looks great. I'd highly recommend Silver Lining Collision to anyone who needs repairs.

The business replied on Google · October 15, 2026

JG

Jeremy Gamble

October 12, 2026Google
5/5

Excellent people!

The business replied on Google · October 13, 2026

PH

peter helms

October 9, 2026Google
5/5

I drive an Alfa Romeo so when I got side swiped in a parking lot I was very concerned about the whole repair process and finding a body shop that could work on an Alfa. I contacted Silver Linings and they were incredible from the start. Robert walked me through the whole process and communicated extremely well from start to finish. He even managed to find what might have been the last wheel well liner in the USA (it’s a discontinued part). Robert and his team were very pleasant to work with and I would recommend them to anyone looking to get work done on their car.

The business replied on Google · October 10, 2026

See all 100 reviews

Common problems in Auto — and Silver Lining Collision’s numbers

Communication & customer support

Mentioned in this business’s reviews

Reviews on platforms

  • Google4.8100 reviews1–2★: 5

Reliability

B+

Share of 1–2★ reviews over all time. Lower is better.

Silver Lining Collision
5.0%

of 100 reviews

Auto
7.6%
All businesses on Tailwind
7.9%

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

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