RiteMaid

I typically don’t write reviews and debated on writing a review on here. I was provided a deep cleaning service on 8/28. I allowed 2 women in my new home to clean for 4 hours, I came back to check on them and they shattered the glass shelf of my refridgerator. I spoke to their manager and they agreed to reimburse me $50 off for my quoted service (unfortunately I agreed and turns out I will be paying $100 or so to get the correct model of the glass frame along with shipping). The women that came to clean my home did such a poor job. You expect a spotless home for a deep cleaning but got the opposite. It looked like they didn’t clean my home whatsoever. Stains were left in the kitchen, baseboards still dirty, bathroom dirty, hairs, dust, stains in cabinets. Oh and turns out the glass they shattered from my fridge, they hid under my fridge instead of disposing the glass safely. I reached out to the manager to let them know I was unsatisfied with their work and essentially said that it’s my fault I didn’t let the women know while they were still in the house (which is funny because the woman that broke my glass, literally ran out of my house instead of talking to me) anyway he said that I wasted their resources, time and gas and the only thing he could do is have them come back for 1 hour BUT I have to pay more for their service. I don’t know if it was the 2 women they sent to my home, but it seemed like they never cleaned a day in their life. Now my husband and I are stuck with deep cleaning our home instead. Such a waste of time and money. I would steer far away from this company. Please see attached photos of their work.

+16

It’s a pleasure working with them. Appreciate their communication and always happy with their work.

I had them for the first time and I really loved what they did and how professional they were. They did a very great job and I didn't even need to be there and keep telling what I want, they knew what they do. I was so lucky to found them and I will become their forever customer from now on.