85 reviews · Google
July–September: 0 complaints in 33 public reviews.
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 0 | 0 |
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 29 | 0 |
| June 2026 | 23 | 0 |
| July 2026 | 9 | 0 |
| August 2026 | 1 | 0 |
| September 2026 | 23 | 0 |
A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 0 of 52. Too few public reviews to compare with the usual level. Reviews in the year before: 52, at least 60 needed. Months with reviews in the year before: 2, at least 6 needed. Latest review: September 22.
Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 0 | 0 |
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 29 | 0 |
| June 2026 | 23 | 0 |
| July 2026 | 9 | 0 |
| August 2026 | 1 | 0 |
| September 2026 | 23 | 0 |
0.0%
0 of 85 reviews are 1–2★ · lower is better
A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectthepovertyprincess sharon sartori
September 22, 2026GoogleI stayed with some friends several weeks ago, and was told they had cleaners coming . This group was impressive ! I'm a former cleaner from SC and the efficiency I seen first hand, thoroughness, and attention to detail was amazing. I wish I'd had worked with folks this good, and I cleaned hotels and condos. Definitely a well run business who takes pride in their work!
The business replied on Google · September 23, 2026
Hannah Shaw
September 22, 2026GoogleTop tier company with excellent employees who go above and beyond expectations. They never disappoint. 5 stars!!
The business replied on Google · September 23, 2026
Magic Gray
September 20, 2026Google⭐⭐⭐⭐⭐ I highly recommend The Cleaning Guys! They did an amazing job and really took the time to make sure everything was cleaned thoroughly. They were professional, friendly, dependable, and paid attention to the little details. My home looked and smelled wonderful when they were finished! If you’re looking for a reliable cleaning service that takes pride in their work, definitely give The Cleaning Guys a try. I’ll definitely be using them again!
Fixed problem taxonomy across collected reviews, always with denominators.
Missed spots or cleaning quality
Mentioned in this business’s reviews
Share of 1–2★ reviews over all time. Lower is better.
of 85 reviews
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Home Services · Warszawa
Disclosure: tailwind.reviews and CleanWhale Polska have the same owner.
49,669 orders/yr — reported by business system
Complaints: 0% resolved per customer (0 of 12)
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