Rapid Cell

5.0 of 56 reviewsGoogle

5.0of 5

6 reviews · Google

Right now

July–September: 0 complaints in 1 public review.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	0	0
August 2025	0	0
September 2025	0	0
October 2025	0	0
November 2025	0	0
December 2025	0	0
January 2026	0	0
February 2026	0	0
March 2026	1	0
April 2026	0	0
May 2026	0	0
June 2026	0	0
July 2026	1	0
August 2026	0	0
September 2026	0	0

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 0 of 1. Too few public reviews to compare with the usual level. Reviews in the last three months: 1, at least 30 needed. Reviews in the year before: 1, at least 60 needed. Months with reviews in the year before: 1, at least 6 needed. Latest review: July 25.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	0	0
August 2025	0	0
September 2025	0	0
October 2025	0	0
November 2025	0	0
December 2025	0	0
January 2026	0	0
February 2026	0	0
March 2026	1	0
April 2026	0	0
May 2026	0	0
June 2026	0	0
July 2026	1	0
August 2026	0	0
September 2026	0	0

usual level · 12 mo.now

Issue Rate

0.0%

0 of 6 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★

4★

3★

2★

0low

1★

0low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

Is this your business? Claim it to connect

Latest reviews

Only complaints See all 6 reviews

THEHOLYKIIDD

July 25, 2026Google

5/5

No written review

Sangam Garg

March 12, 2026Google

5/5

I went to get my I Pad repaired. He provided me great customer service and I got my gadget fixed in a short time. Highly recommended.

Ismail

June 24, 2025Google

5/5

Fixed my charging port in less than 1 minute. Very quick and professional 100% recommend

Freedom Surrey

April 5, 2025Google

5/5

Amazing Experience.. would highly recommend…

Garrie S

April 5, 2025Google

5/5

Great Experience at Rapid Cell! I recently bought a used phone from Rapid Cell, and I’m super happy with my purchase. They have a wide collection of mobiles to choose from, and the quality is top-notch. The staff was helpful and made the whole process easy. Highly recommend if you’re looking for a good phone at a great price!

Random Email

April 5, 2025Google

5/5

I visited Rapid Cell Surrey today and had a great experience. Before going in, I called a few stores to compare phone repair prices, and Sahil gave me the best and most fair price. When I got there, he was super helpful and even gave me a free screen protector with the repair. Great service and honest pricing—definitely recommend!

See all 6 reviews