P

Home Services

Pro Clean Cleaning & Restoration

4.3 of 525 reviewsGoogle
procleanme.com

Right now

July–September: 0 complaints in 1 public review.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
July 202510
August 202500
September 202500
October 202500
November 202500
December 202500
January 202600
February 202600
March 202610
April 202611
May 202600
June 202600
July 202600
August 202600
September 202610

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 1 of 3. Too few public reviews to compare with the usual level. Reviews in the last three months: 1, at least 30 needed. Reviews in the year before: 3, at least 60 needed. Months with reviews in the year before: 3, at least 6 needed. Latest review: September 29.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Issue Rate

16.0%

4 of 25 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★
20
4★
1
3★
0
2★
0low
1★
4low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

AG

Autumn Glover

September 29, 2026Google
5/5

We’ve had a great experience working with this company. They’re professional, responsive, and always willing to help when we need them. They do great work and are a reliable company to have on our team. Definitely recommend them!

DW

david welsh

April 9, 2026Google
1/5

Forced to give one star because of rating system - If you have an afternoon to kill and dont want anyone to show up... this is the place. After making sure I was home early, for a 2pm appointment, I got a call around 4pm stating, "we were on a big job today, you gonna be around tomorrow about 9am?" No, I wont be... and I will find someone else to do the job. He didnt care and hung up the phone. I was swayed by the reviews here... if you are swayed, believe the bad ones... there are too many companies doing this type of work and its not rocket science

MH

Magnolia House

March 16, 2026Google
5/5

Mr. Jenkins did a fabulous job on our stair carpet, upholstery, and area rugs. Great care was given to stained spots and protecting the original pine & oak floors in our Historic Property. We highly recommend this reliable business. Mr. Jenkins is thorough and has trusted years of experience with carpet and upholstery cleaning. The Historic Magnolia House remains clean and welcoming thanks, in part, to Mr. Jenkins and his expertise.

See all 25 reviews

Common problems in Home Services — and Pro Clean Cleaning & Restoration’s numbers

Missed spots or cleaning quality

Mentioned in this business’s reviews

Reviews on platforms

  • Google4.325 reviews1–2★: 4

Reliability

Weak

Share of 1–2★ reviews over all time. Lower is better.

Pro Clean Cleaning & Restoration
16.0%

of 25 reviews

Home Services
4.1%
All businesses on Tailwind
7.9%

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

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