Ask Tailwind about PlugIN Karaoke

Issue Rate

2.2%

11 of 500 reviews are 1–2★lower is better

4.8/5

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star

473

4-star

3-star

2-star

5low

1-star

6low

Number of orders

Total Reviews

500

Low ratings

?How do we calculate TailwindScore?

Entertainment & Leisure

PlugIN Karaoke

Visit company website

Aggregated statistics from all platforms

Google reviews

Issue Rate

2.20%

4.80/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star

473

4-star

3-star

2-star

1-star

Total Reviews

500

Low ratings

Reliability Score

A+

Trust Score96/100

Comparison with the industry

lower is better

Share of 1–2★ reviews

This business

2.2%

All businesses on Tailwind

9.9%

Better than 84% of businesses on Tailwind

Rating dynamics

Google

Average rating per platform, by fetch snapshot

Latest reviews

See all 500 reviews

Sophia Colvin

Sep 25, 2026

5/5

amazing! love it

julia pettit

Sep 25, 2026

5/5

No written review

Yailyn

Sep 20, 2026

5/5

I had the best experience here especially the server Diana! She was extremely sweet and took our order fast. Sing your hard out yall.

Anjali Anirude

Sep 20, 2026

5/5

Diana was the BEST!!!! made our experience a 10/10

Antonia Mobley

Sep 20, 2026

5/5

Diana was great!!

sasha Kemp

Sep 20, 2026

5/5

Diego was absolutely amazing! ⭐️⭐️⭐️⭐️⭐️ He provided outstanding service from beginning to end. He was friendly, attentive, professional, and made sure we had everything we needed throughout our entire visit. His energy and customer service really stood out and made the experience even better. You can tell he genuinely cares about making sure his guests have a great time. If you visit Plug In, definitely ask for Diego—you won’t be disappointed! 10/10 service, and I’ll definitely be back! 🙌🏽 If y’all come here ask for Diego!

Tranevia Williams

Sep 20, 2026

5/5

No written review

Orlando Navarro

Sep 20, 2026

5/5

Antonio made your experience amazing! A phenomenal experience from start to finish and the location was spacious and amazing. Thank you to Antonio for making it a night to remember!

Ad T

Sep 20, 2026

5/5

Antonio was super cool and very helpful

Alisa T

Sep 20, 2026

5/5

Best server Diego! Excellent service, even sang with us!

Issue Rate

2.2%

11 of 500 reviews are 1–2★lower is better

4.8/5

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star

473

4-star

3-star

2-star

5low

1-star

6low

Number of orders

Total Reviews

500

Low ratings