TP
Tymdrick Parker
October 16, 2026Google5/5
Prisma is the best ! She made my purchase fast and easy. She’s one of the best to do it if not the best .
Right now
July–September: 2 complaints in 31 public reviews.
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 0 | 0 |
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 1 | 0 |
| February 2026 | 27 | 0 |
| March 2026 | 12 | 0 |
| April 2026 | 7 | 1 |
| May 2026 | 7 | 0 |
| June 2026 | 5 | 0 |
| July 2026 | 10 | 2 |
| August 2026 | 14 | 0 |
| September 2026 | 7 | 0 |
A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 1 of 59. Too few public reviews to compare with the usual level. Reviews in the year before: 59, at least 60 needed. Latest review: October 16.
Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate
Reviews and complaints by month
reviews1–2★
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 0 | 0 |
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 1 | 0 |
| February 2026 | 27 | 0 |
| March 2026 | 12 | 0 |
| April 2026 | 7 | 1 |
| May 2026 | 7 | 0 |
| June 2026 | 5 | 0 |
| July 2026 | 10 | 2 |
| August 2026 | 14 | 0 |
| September 2026 | 7 | 0 |
usual level · 12 mo.now
Issue Rate
3.0%
3 of 100 reviews are 1–2★ · lower is better
▸Why the Issue Rate Is More Important Than the Average Rating?
A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.
5★
96
4★
1
3★
0
2★
1low
1★
2low
Track record not connected
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectLatest reviews
MS
Marcus Simpson
October 16, 2026Google5/5
Man Say….. I Been Looking For A Car The Past 2-3 Weeks She Made Sure I Was Going To Drive Off With Something I Like I Teat Drove 4 Cars And Ended Up Getting The Nissan Altima 2017. Prisma!!! I Hope I’m Saying Her Name Correct! Baby Girl Thank You So Much!!!!!!!! You Are God Sent! All Of Yall Were Great She Was So Sweet And Humble & Knew She Was Going To Get Me In A Car. And The Miles Are Very Low!!!!!! I’m Coming Back When I’m Half Way Done Paying!
DM
Devaunce Mccoy
October 11, 2026Google5/5
In my DJ kali voice Ms Prisma is the best took my stress away in minutes if you don't know her and walking take her some bread and shell get you right before your next thought process Thank you Ms Prisma you got business !!!!!!!!!!!
Common problems in Auto — and Magic Auto Sales’s numbers
Fixed problem taxonomy across collected reviews, always with denominators.
Communication & customer support
Mentioned in this business’s reviews
Reviews on platforms
- Google4.8100 reviews1–2★: 3
Reliability
B+Share of 1–2★ reviews over all time. Lower is better.
Magic Auto Sales
3.0%
of 100 reviews
Auto
7.6%
All businesses on Tailwind
7.9%
Where these numbers come from
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
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