M

Home Services

Magic Carpet Steam Cleaning

4.8 of 5100 reviewsGoogle
magiccarpetsteamcleaning.com

Right now

July–September: 0 complaints in 5 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
July 202500
August 202500
September 202500
October 202521
November 202500
December 202510
January 202600
February 202630
March 202621
April 202600
May 202640
June 202640
July 202650
August 202600
September 202600

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 2 of 16. Too few public reviews to compare with the usual level. Reviews in the last three months: 5, at least 30 needed. Reviews in the year before: 16, at least 60 needed. Latest review: July 29.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Issue Rate

3.0%

3 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★
93
4★
2
3★
2
2★
1low
1★
2low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

RO

Rosita

July 29, 2026Google
5/5

We had a bumpy beginning, miscommunication on appointment, but once Ken got here - he works cleanly, efficiently, professionally.

The business replied on Google · July 30, 2026

JD

June Dillinger

July 22, 2026Google
5/5

This was my second time using Magic Carpet, and I was just as pleased as I was the first time. Along with having my carpets cleaned, I added two older European designer chairs and a Persian wool area rug and everything came out beautifully. My carpet feels fresh, smells wonderfully clean, and looks renewed. Since we have dogs, I especially appreciated the extra care and treatment they provided. The chairs and rug were handled with care and look fantastic. They even arrived a little early... definitely not on “Hawaiian time”, which I appreciated! Professional, dependable, and excellent results. I’m VERY happy and highly recommend Magic Carpet.

Review photo

The business replied on Google · July 25, 2026

BH

Bob Holmes

July 17, 2026Google
5/5

I had a great experience with Ken at Magic Carpet Cleaners. His attention to detail really stood out from start to finish. Before they he began cleaning, he carefully inspected the different fabrics and treated each one appropriately rather than using a one-size-fits-all approach. It was obvious they understood how to properly care for different materials. They were thorough, professional, and took the time to make sure everything was cleaned the right way. My carpets and upholstery looked fantastic when they were finished. I highly recommend Magic Carpet Cleaners to anyone looking for quality workmanship and a company that truly cares about doing the job right.

The business replied on Google · July 17, 2026

See all 100 reviews

Common problems in Home Services — and Magic Carpet Steam Cleaning’s numbers

Missed spots or cleaning quality

Mentioned in this business’s reviews

Reviews on platforms

  • Google4.8100 reviews1–2★: 3

Reliability

B+

Share of 1–2★ reviews over all time. Lower is better.

Magic Carpet Steam Cleaning
3.0%

of 100 reviews

Home Services
4.1%
All businesses on Tailwind
7.9%

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

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