▸Why the Issue Rate Is More Important Than the Average Rating?
A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.
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Aggregated statistics from all platforms
Reliability Score
A+Comparison with the industry
lower is betterShare of 1–2★ reviews
Track record not connected
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
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Average rating per platform, by fetch snapshot
Latest reviews
Products
Move-in / move-out cleaning
Deep cleaning
Post-renovation cleaning
Office cleaning
Queen Mattress Cleaning (Both sides)
185 USD
Queen Mattress Cleaning (One side)
145 USD
Double Mattress Cleaning — Both Sides
175 USD
Double Mattress Cleaning
135 USD
Single Mattress Cleaning — Both Sides
135 USD
Single Mattress Cleaning
95 USD
Baby stroller cleaning
60 USD
Dry cleaning upholstered headboard to bed
120 USD
Office Chair Cleaning
30 USD
Chair & Stool Cleaning
30 USD
Armchair Cleaning
50 USD
Sectional Sofa Cleaning (7+ seat)
320 USD
Sectional Sofa Cleaning (5–6 seat)
255 USD
Sectional Sofa Cleaning (4-seat)
210 USD
3-Seat Sofa Cleaning
180 USD
2-Seat Sofa Cleaning
150 USD
Interior window cleaning — per hour
40 USD
Apartment cleaning — 2 Bedrooms
207 USD
Apartment cleaning — 1 Bedroom
179 USD
Apartment cleaning — Studio
151 USD
Frequently asked questions
Do you cooperate with businesses?
We offer special terms for corporate clients—offices, retail stores, and restaurants can set up regular cleanings and receive invoices and reports. Companies can also join our partnership program to offer promo codes to employees.
How do cleaners handle payment, tips, and security?
We support both card and cash payments. Tips can be given in cash or added to the card payment. Every cleaner passes a background check and the platform is insured—we cover compensation if something is damaged.
Do you clean offices?
Yes, we handle one-time or recurring office cleanings covering workspaces, kitchens, bathrooms, and meeting rooms. Optional add-ons include carpet/furniture cleaning and window washing. Contracts and invoicing for businesses are available.
What is the difference between standard and deep cleaning?
All cleanings are thorough and last several hours, including floors, dusting, bathrooms, and kitchens. If you need more detail in specific areas, simply add extra hours or tasks during booking.
What is included in post-renovation cleaning?
Post-renovation cleaning covers construction dust, windows, doors, furniture, bathrooms, and kitchens using stronger professional agents. Debris removal is not included and is handled by specialized services.
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1–2★ reviews▸Why the Issue Rate Is More Important Than the Average Rating?
A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.
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Ask ChatGPT, Claude or another assistant about this business: prices, hours and requests, straight from data the business confirms.
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