Osama Alsheblak
October 10, 2026GoogleNo written review
No public reviews in July–September.
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 1 | 0 |
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 3 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 0 | 0 |
| June 2026 | 1 | 1 |
| July 2026 | 0 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 0 | 0 |
A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 1 of 5. Too few public reviews to compare with the usual level. Reviews in the last three months: 0, at least 30 needed. Reviews in the year before: 5, at least 60 needed. Months with reviews in the year before: 3, at least 6 needed. Latest review: October 10.
Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 1 | 0 |
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 3 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 0 | 0 |
| June 2026 | 1 | 1 |
| July 2026 | 0 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 0 | 0 |
6.5%
2 of 31 reviews are 1–2★ · lower is better
A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectOsama Alsheblak
October 10, 2026GoogleNo written review
Will Jacobs
June 26, 2026GoogleI wouldn’t recommend work with this guys as truck driver … called me to tow their vehicle and cancelled tow (by their mistake)when I’m arrived from 1 hr away road.
salwa ayad
March 28, 2026GoogleI had a really great experience at this auto repair shop. From the moment I walked in, the staff was friendly, respectful, and took the time to actually listen to what was going on with my car. They explained everything clearly without trying to confuse me or push unnecessary repairs, which I really appreciated. The service was quick and efficient, and my car was ready when they said it would be. The pricing was fair and transparent—no surprise charges at all. You can tell they genuinely care about their customers and take pride in their work. My car is running perfectly now, and I feel a lot more confident driving it. I’ll definitely be coming back here for any future repairs and recommending them to friends and family.
Fixed problem taxonomy across collected reviews, always with denominators.
Communication & customer support
Mentioned in this business’s reviews
Share of 1–2★ reviews over all time. Lower is better.
of 31 reviews
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Auto
Auto · Bend
Auto
Auto · Middletown
Auto · Cartersville
Auto
Auto · Surrey
Auto · Plano
We send helpful materials once a month, along with information about discounts and special offers. No daily spam
We use your email only to send this newsletter. You can unsubscribe at any time from the link in every email. See our Privacy Policy.
How to unsubscribe from the mailing list?