Z

Auto

Ziggy's Auto Specialties

4.1 of 5100 reviewsGoogle
ziggyscapecod.com

Right now

July–September: 1 complaint in 2 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
July 202511
August 202510
September 202510
October 202500
November 202500
December 202500
January 202600
February 202600
March 202611
April 202611
May 202610
June 202600
July 202600
August 202621
September 202600

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 3 of 6. Too few public reviews to compare with the usual level. Reviews in the last three months: 2, at least 30 needed. Reviews in the year before: 6, at least 60 needed. Latest review: August 5.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Issue Rate

18.0%

18 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★
67
4★
10
3★
5
2★
2low
1★
16low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

RA

Rachel A

August 5, 2026Google
5/5

Great people! My daughter was in her 1st car accident this week and Ziggys handled the tow of 3 vehicles. Ziggys manager was at the scene and saw my daughter standing in the middle of rt 28 and guided her to safety. My daughter, age 18 was distraught and she (the manager) had one of the officers help her. I went to Ziggys yesterday to check on the vehicle and when I told them that I didn’t know what to do they ALL were so helpful and kind and made sure I spoke to the right person at the insurance company and gave me some welcomed advice. I would definitely recommend! Ps- thank you Ziggy’s. Your warmth, caring and help meant so much to me and my daughter. <3

The business replied on Google · August 11, 2026

KR

Kate Redacted

August 2, 2026Google
1/5

A Ziggy's truck blasted their horn bc I didn't immediately slam my gas pedal to the floor when the light turned green. Then felt the need to blast the horn again as they came alongside me. Sounds like you've got a case of road rage, buddy. So very sorry I have a toddler in the backseat that took my attention away for two seconds too long. Won't be turning to your business for any auto services I may need in the future.

The business replied on Google · August 3, 2026

DD

David Degroat

May 10, 2026Google
5/5

Have always heard good things about this place but have never personally had a need to get anything done here.. Gave my neighbor a ride there the other day to pick up his truck.. He seems quite happy with the work done on the front end of his 15 Ford truck.. Another happy customer..

See all 100 reviews

Common problems in Auto — and Ziggy's Auto Specialties’s numbers

Communication & customer support

Mentioned in this business’s reviews

Reviews on platforms

  • Google4.1100 reviews1–2★: 18

Reliability

Weak

Share of 1–2★ reviews over all time. Lower is better.

Ziggy's Auto Specialties
18.0%

of 100 reviews

Auto
7.6%
All businesses on Tailwind
7.9%

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

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