74 reviews · Google
July–September: 0 complaints in 4 public reviews.
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 7 | 1 |
| August 2025 | 3 | 0 |
| September 2025 | 1 | 0 |
| October 2025 | 2 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 2 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 2 | 0 |
| May 2026 | 0 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 0 | 0 |
| August 2026 | 3 | 0 |
| September 2026 | 1 | 0 |
A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 1 of 17. Too few public reviews to compare with the usual level. Reviews in the last three months: 4, at least 30 needed. Reviews in the year before: 17, at least 60 needed. Latest review: September 4.
Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 7 | 1 |
| August 2025 | 3 | 0 |
| September 2025 | 1 | 0 |
| October 2025 | 2 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 2 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 2 | 0 |
| May 2026 | 0 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 0 | 0 |
| August 2026 | 3 | 0 |
| September 2026 | 1 | 0 |
1.4%
1 of 74 reviews are 1–2★ · lower is better
A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectJulie Zagars
September 4, 2026GoogleI've been so pleased with Window King that I've now hired them twice! Their communication has been clear and prompt. They show up when scheduled and perform a great service efficiently and effectively. If anything gets overlooked, they're quick to make it right. Thank you, Mark and team!
The business replied on Google · September 16, 2026
Mike Zislis
August 13, 2026GoogleEasy to schedule. Great job! Window King will be my go-to in the future. Second time using Window King. Very thorough and professional.
The business replied on Google · August 31, 2026
Eric Kirby
August 12, 2026GoogleNo written review
The business replied on Google · September 16, 2026
Fixed problem taxonomy across collected reviews, always with denominators.
Missed spots or cleaning quality
Mentioned in this business’s reviews
Share of 1–2★ reviews over all time. Lower is better.
of 74 reviews
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Home Services · Warszawa
Disclosure: tailwind.reviews and CleanWhale Polska have the same owner.
49,669 orders/yr — reported by business system
Complaints: 0% resolved per customer (0 of 12)
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