Wiggs Auto Service

4.7 of 5100 reviewsGoogle

4.7of 5

100 reviews · Google

Right now

July–September: 8 complaints in 46 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	0	0
August 2025	0	0
September 2025	0	0
October 2025	0	0
November 2025	0	0
December 2025	0	0
January 2026	0	0
February 2026	0	0
March 2026	0	0
April 2026	14	0
May 2026	10	0
June 2026	19	0
July 2026	20	3
August 2026	13	0
September 2026	13	5

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 0 of 43. Too few public reviews to compare with the usual level. Reviews in the year before: 43, at least 60 needed. Months with reviews in the year before: 3, at least 6 needed. Latest review: October 16.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	0	0
August 2025	0	0
September 2025	0	0
October 2025	0	0
November 2025	0	0
December 2025	0	0
January 2026	0	0
February 2026	0	0
March 2026	0	0
April 2026	14	0
May 2026	10	0
June 2026	19	0
July 2026	20	3
August 2026	13	0
September 2026	13	5

usual level · 12 mo.now

Issue Rate

8.0%

8 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★

4★

3★

2★

1low

1★

7low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

Only complaints See all 100 reviews

Timothy Vinson

October 16, 2026Google

5/5

The very best

Vicki Smith

October 14, 2026Google

5/5

Excellent professional service . They diagnosed the cause of my problem and explained it clearly. Options for resolution were presented and I followed their recommendations. My problem was solved! This business inspires confidence, I will use them again.

The business replied on Google · October 15, 2026

Narva Daniels

October 10, 2026Google

5/5

As always, I appreciate the care and proficiency that the team provides whenever diagnosing/servicing my vehicle for maintenance and/or repairs. I trust that I am getting the best service for the best price. I will continue to be a loyal customer and share my experiences with family and friends.

The business replied on Google · January 29, 2025

Tiarrah Bayne

October 9, 2026Google

5/5

WIGGS auto service is the best! I’ve been looking for a new shop to do my routine oil changes, since Carmax has almost doubled their prices overnight. As a women, I’m hesitant to auto shops as sometimes they oversell & overcharge assuming I know nothing. WIGGS was great they were able to see my last minute and replace my brake light. They confirmed with me the price was okay before proceeding and I was in and out with a few hours. Their waiting room is clean and the staff were friendly. They even gave me a cute little trick or treat bag.

The business replied on Google · October 15, 2026

alan ruey

October 9, 2026Google

5/5

Very pleased with service experience shuttle service a plus kept me informed on estimate and repairs coupons a plus

The business replied on Google · December 7, 2025

Ed Zamora

October 9, 2026Google

5/5

Wiggs what can I say, they are the best at what they do. I trust them to do a complete d diagnostic test and figure out the issue with my vehicle. And they always have. It’s a trip for me because I now live outside of Fayetteville.. but it’s worth the trip.. get the job done right

The business replied on Google · July 23, 2025

See all 100 reviews